Collections Coordinator
Tharp Consulting · Nashville, TN · Today
$18–$28/hrFull-time
About the role
This hybrid position emphasizes collaboration, integrity, and professional growth with a schedule of 2-3 days in-office.
Responsibilities
- Manage routine accounts receivable portfolios by performing timely outreach on overdue balances.
- Document client interactions, follow-up actions, and commitments within the collections system.
- Generate and send client statements, reminders, and follow-up emails using approved templates.
- Review payments for discrepancies and coordinate with Finance to resolve errors.
- Support account research, including payment history reviews and statement reconciliations.
- Monitor aging reports, follow workflow activities, and escalate unresolved issues.
- Assist in preparing weekly portfolio updates and maintain organized, audit-ready documentation.
- Coordinate with engagement teams for missing information and approvals.
- Identify process inefficiencies and suggest improvements.
Requirements
- High School Diploma
- Minimum 1 year of collections or accounts receivable experience in professional services or multi-entity environment
Skills
- Strong communication
- Organizational skills
- Attention to detail
- Ability to coordinate with teams
Pay
$18.00 to $28.00 per hour
Benefits
Comprehensive benefits focused on wellbeing and work-life balance.