Collections Coordinator

Responsibilities

• Manage routine accounts receivable portfolios by following up on overdue payments
• Document client interactions, follow-up actions, and commitments
• Generate and send client statements, reminders, and follow-up emails
• Review payments for discrepancies and coordinate with finance to resolve issues
• Support account research, monitor aging reports, and escalate unresolved issues
• Prepare weekly portfolio updates and maintain organized, audit-ready documentation
• Coordinate with engagement teams for missing information and approvals
• Identify process inefficiencies and suggest improvements
• Perform additional duties as assigned

Qualifications & Skills

• High School Diploma
• Minimum 1 year of accounts receivable or collections experience in a professional or multi-entity environment

Key Attributes

• Strong communication and organizational skills
• Attention to detail and ability to manage multiple tasks
• Proficiency in documentation and client communication
• Ability to work collaboratively and support team goals