Cobrand Product Head

About the role

This critical leadership role will be focused on driving partner-based credit card growth across our enterprise. This executive will manage a number of U.S. Bank’s cobrand partner relationships, focusing on growing the business, delivering exceptional customer experience, and enabling mutually valuable relationships with our co-brand partners.

Responsibilities

• Manage a number of U.S. Bank’s cobrand partner relationships, focusing on growing the business, delivering exceptional customer experience, and enabling mutually valuable relationships with our co-brand partners.
• Work directly with cobrand partners to develop and execute strategic plans, create world-class customer service experiences, ensure seamless partner integrations, lead executive-level discussions, and coordinate all internal and external activities associated with managing the portfolio.
• Lead internal cross-functional teams to drive these initiatives.
• Continually monitor the effectiveness of our products, service delivery, and customer experiences—driving internal and external changes to ensure world-class positioning in the card industry.
• Responsible for continued growth and profitability across payments for consumer and small business.

Requirements

• Well-developed leadership abilities and strategic management skills
• Exceptional interpersonal, verbal, and written communication
• Thorough knowledge of banking / credit card operations
• Experience overseeing large, successful card partnerships
• Responsible for the administration of corporate policies and procedures and ensuring compliance with applicable laws and regulations
• Ability to quickly integrate complex information and translate it into business strategy
• Deep knowledge of the payments industry, including current and future trends in digital payments and financial services innovation
• Exceptional influencing skills; adept at driving organizational change through partnership, collaboration, and leadership rather than title or line authority

Talent Profile/Key Skills

• Proven track record of leading high-performing teams in a dynamic, fast-paced environment
• Strong executive presence with the ability to influence at all levels of the organization
• Strategic thinker with a bias for action and results
• Deep understanding of partner relationship management and co-branded credit card programs
• Expertise in navigating complex regulatory environments and ensuring compliance
• Adept at leading through ambiguity and driving innovation in product and service delivery
• Strong analytical and problem-solving skills with a data-driven mindset
• Passion for customer experience and delivering best-in-class solutions
• Collaborative leadership style with a focus on mentorship and talent development

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law