Product Specialist
BMW of Greenwich · Greenwich, CT · 1 wk ago
Business DevelopmentFull-time
About the role
As a Product Specialist at BMW of Greenwich, you will be responsible for helping customers with their vehicle technology questions through various channels.Responsibilities
- Help customers with vehicle technology questions via email, phone, and in person.
- Ensure customers get the most out of their vehicles.
- Provide an unparalleled level of expertise to assist customers in finding the right vehicle.
- Use MS Office Suite and CRM tools to manage inquiries and update customer files.
Requirements
- Genuine interest in providing an exceptional customer experience.
- Friendliness, enthusiasm, reliability, and a positive "team-player" attitude.
- Excellent communication, interpersonal, and organizational skills.
- A strong work ethic with the ability to work in a fast-paced, results-driven environment.
Qualifications
- Commitment to delivering a world-class car-buying experience.
- Strong technical expertise with MS Office Suite and CRM tools.
- Ability to work in a fast-paced, results-driven environment.
Skills
- Excellent communication and interpersonal skills.
- Technical proficiency with MS Office Suite and CRM tools.
- Positive attitude and reliability.
Benefits
- Comprehensive benefits program, including health care options, dental and vision insurance, and a 401(k) savings and retirement plan with company match.
- Training, resources, and opportunities for career growth and advancement.
- Values-driven culture built on integrity, professionalism, excellence, and teamwork.