Co-op - Flight Operations Learning - Project Management and Process Improvement (Summer 2027)

Overview & Key Responsibilities

Delta’s Pilot Learning team is seeking an individual who is passionate about project management and process improvement, particularly as it relates to the infrastructure and documentation that supports pilot training and development. This person will support a variety of project management and operational initiatives across the Flight Operations (Flight Ops) Learning ecosystem, including coordination and documentation of projects that enable the Flight Ops Learning team and infrastructure.

• Work directly with the Manager, Pilot Learning to coordinate and direct numerous project activities.
• Take a hands-on approach to preparing and communicating project performance, cost updates, and status reports.
• Manage and drive strategic and process-focused initiatives that support the Flight Operations Learning infrastructure.
• Prepare and assist with project documentation and team documentation.
• Identify action items, capture existing processes, and identify future process improvements.
• Update and leverage project management tools to provide visibility of strategy, timelines, communication, and success metrics.
• Support the creation of operational dashboards and roadmaps relevant to various levels of leadership and key stakeholders.
• Gather feedback and propose process improvement recommendations for optimal project outcomes.
• Attend project planning meetings and provide meeting notes when applicable.

Minimum Qualifications

• Enrolled as an undergraduate (sophomore or above) with at least 30 semester hours completed.
• Minimum 2.5 GPA, maintained throughout the co-op.
• Must complete 3 alternating semesters in Atlanta, GA:
  • Summer 2027 – 1st rotation
  • Spring 2028 – 2nd rotation
  • Fall 2028 – 3rd rotation
• Cannot take courses (online or in-person) while working as a co-op, which may delay graduation by 1-2 semesters.
• Strong organizational, project management, and personal management skills.
• Robust verbal and written communication skills at all levels.
• Ability to work well in teams.
• Currently enrolled full-time in a bachelor’s degree program in a related field.
• Prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• High school diploma, GED, or equivalent required.
• At least 18 years of age with authorization to work in the United States.

Preferred Qualifications

• Experience with professional or technical writing, user experience design, industrial design, or similar concentrations.
• Experience with multi-tasking in a fast-paced, constantly evolving environment.
• Excellent communication skills (verbal and written), liaising with both technical and non-technical professionals.
• Outside-of-the-box thinking and strong organizational/project management skills.
• Curiosity, sense of humor, willingness to try new ideas, and persistence in the face of adversity.
• Work experience in project coordination, operations support, or business process documentation.
• Knowledge of process improvement methodologies (preferred but not required).
• Ability to balance and adjust scope, schedule, quality, and risks across multiple projects.
• Experience with Microsoft SharePoint, Smartsheet, or other project management tools (preferred but not required).
• Basic coding skills in Python, SQL, and Excel.
• Ability to handle day-to-day work challenges confidently, demonstrating flexibility and strong collaboration skills.

Schedule

This co-op position requires 3 alternating semesters in Atlanta, GA:

• Summer 2027 – 1st rotation
• Spring 2028 – 2nd rotation
• Fall 2028 – 3rd rotation