CLTS - Children's Long-Term Support - HSD Professional II

Position Summary And Job Duties

The CLTS Master Level Support and Service Coordinator provides services to a high intensity caseload of participants and families enrolled in the Children's Long Term Support Program. This includes youth with developmental disabilities and unique behavioral health needs who are at risk of out of home care or who are currently in out of home placements. These youth often require support and services for specific needs that are not met through other service systems that can require enhanced service planning and further approval from DHS.

The goal of the Master Level position is to provide comprehensive assessments, recommendations, and short term interventions related to the resolution or management of family dynamics when the participant has a mental health crisis to assist in prevention of psychiatric hospitalizations and/or out of home placement of the youth. An additional goal of this position is to reduce risk of health and safety of vulnerable youth in the CLTS Program; such as abuse and neglect, by the coordination of necessary services and supports.

The CLTS Master Level Support and Service Coordinator will have frequent and direct contact with participants and families to enhance coping skills and provide assistance in using or obtaining ongoing mental health and other supportive services in the community. Additionally, the CLTS Master Level Support and Service Coordinator will provide immediate direct services as indicated by need until linkage to ongoing care can be established. Most services will be provided to participants in their home and in the community; however, telehealth may be appropriate in certain instances.

The CLTS Master Level Support and Service Coordinator supports and promotes the Mission, Vision, and Guiding Principles of the Human Services Department. Performs in a manner consistent with the HSD Professional Standards and "Committment to My Coworkers."

Responsibilities

• 60% - Provide direct support services:
  • Provide frequent and direct Case Management Services to families with youth with unique behavioral health needs and developmental disabilities who are eligible for CLTS Waiver and CCOP.
  • Proactively respond to incidents and work to prevent recurrence of threats to participant health and safety.
  • Provide comprehensive assessments of participant and family needs and risks, with a focus on supports to prevent psychiatric hospitalization and out of home placements for youth with mental health needs. This includes assessing participant suicide and homicide risk, mental status, areas of functioning and safety concerns.
  • Implement immediate short-term, trauma-informed interventions based on the assessment of participant needs and risks. These services may include but are not limited to: Supportive services, psycho-education to participants and families, facilitation of family meetings and agency staffings, providing referrals to and coordinating services among community agencies, providing transportation to facilitate accessing needed resources, assisting participants with applications for public assistance programs and basic needs obtainment.
  • Immediately respond to crises as requested and needed to participants/families that other systems are unable to serve.
  • Provide an enhanced level of coordination and communication with treatment teams, other HSD employees, families and collateral agencies.
  • Actively participate in appropriate case planning meetings as needed.
  • Strengthen connections with Behavioral Health agencies to increase access and improve mental health outcomes for the underserved populations.
  • Navigate difficult client relationships and unique family dynamics.
  • Develop Behavior Support Plans, Crisis Plans, and CSIS Documents.
  • Maintain detailed knowledge of community resources to effectively address client/family needs and help strengthen family network of support.
  • Partner with CLTS staff to identify vulnerable clients in need of short term services while being linked to long term services.
  • Perform other direct services as assigned.
• 25% - Engage in professional communication through documentation, consultation, and supervision:
  • Accurately document all client contacts according to agency and program standards.
  • Participate in supervision and collaboration meetings as assigned.
  • Provide training and support for other case managers.
  • Provide consultation on high-intensity cases.
  • Assure for Functional and Financial Eligibility to the programs.
  • Document Completed/Updated Functional Screens, Monthly Collateral Contacts, Six Month Reviews, Recertification's, and required face to face contacts.
  • Document Critical Incidents and Restrictive Measures.
  • Completion of Third Party Administrator (TPA) authorizations.
• 10% - Complete administrative tasks necessary to allow for optimal functioning of the program, department, and agency as a whole:
  • Follow all HSD policies/procedures and support program compliance monitoring.
  • Attend program or departmental meetings as required.
  • Attend trainings as required.
  • Perform other administrative duties as assigned.
• 5% - All other duties as assigned.

Qualifications

• Master's degree from an accredited college or university in human services field.
• Current Wisconsin LPC, LCSW, or LMFT, preferred. Training licensing will be considered.
• This position will allow the ability to gain 3,000 supervised clinical hours to work towards clinical licensing.
• Experience with children, youth, and families involved in the child welfare, juvenile justice, mental health, physical disabilities, and/or developmental disabilities systems.
• Ability to navigate difficult client relationships and unique family dynamics.
• Demonstrates strong leadership skills and in-depth knowledge of CLTS.
• Demonstrates familiarity with other Human Services Programs.
• Demonstrates strong teaming skills.
• Must have a minimum of 2 years of Human Services experience and be in good standing with the agency.
• Certified in the Children's Long Term Care Functional Screen.
• Must possess and maintain a current unrestricted (not due to corrective lenses) driver's license and auto insurance pursuant to the Rock County Administrative Policy and Procedure 5.02 and 5.27.
• Ability to work flexible hours, including evenings.

Success Factors (KSA's)

Professional expertise in the following areas preferred. Training and ongoing professional development will be provided.

• Knowledge of the principles and practices of behavioral health care and its application, including person-centered planning, cultural competency, and trauma-informed care.
• Knowledge of the Home and Community Based Waiver Manual.
• Knowledge of laws, regulations, and practices pertaining to federal and state human service and behavioral health care programs.
• Knowledge of assessment and treatment of mental illness.
• Knowledge of community resources.
• Ability to identify risk to participant's well-being and safety.
• Ability to maintain accurate records and prepare clear and concise reports.
• Ability to establish and maintain effective working relationships within the agency and community.
• Ability to understand and carry out verbal and written instructions.
• Ability to take initiative, work independently, and seek out supervision as needed.
• Knowledge of County wide resources for children, youth, and families at risk.
• Knowledge of evidenced based practices with children, youth, and families.
• Knowledge of a variety of disabilities.
• Knowledge of court systems and legal processes related to families.
• Knowledge and ability to document and manage data in Microsoft Word, Excel, and Avatar.
• Ability to manage one's time and emotions in an environment of rapidly changing priorities.
• Computer skills related to electronic record keeping, email, and internet.

Equipment Use

• Ability to use a computer and keyboard.
• Must become efficient at using a computerized documentation within 2 months of hire including the use of Microsoft Office products, an electronic medical record system, and other web based systems.
• Ability to use a copy and fax machine as well as a cellphone.

Working Conditions

• Able to work in multiple locations including the office, consumer's homes, and a variety of community locations.
• Available to work a flexible schedule including working evenings when needed to meet client needs.
• Ability to flex time when needed to coordinate consumer emergencies, care and recovery plan services.

Physical Elements

• Ability to stand, walk and sit. Physical movement occurs a majority of the day.
• Ability to enter client homes without assistance, including the ability to navigate stairs.
• Inside and outside work with exposure to weather conditions.
• Potential for contact with unpredictable and aggressive persons.
• Potential for interactions with animals including but not limited to household pets.
• Must be willing to transport clients and be exposed to challenging and unpredictable environments.
• Participate in disaster evacuations and fire drills when circumstances warrant. Maintain safety procedures.
• Lifting and carrying up to 25lbs. on occasion.

Pay

Rock County has updated their pay grid in 2023 and it has 14 steps for every classification. Employees are paid every two weeks on Friday (26 checks in a year). Paychecks are directly deposited in the employee's bank account. There is a two-week delay between the pay period worked and the payday. New employees generally wait four weeks before they receive their first check, which is a live paper check. Direct deposit is a requirement of employment.

Schedule

Ability to work flexible hours, including evenings.

Benefits

• New Year's Day
• Martin Luther King Jr. Day
• Spring Holiday to be observed the Friday immediately preceding Easter
• Memorial Day
• July 4th
• Labor Day
• Thanksgiving Day
• Friday following Thanksgiving Day
• Day before Christmas
• Christmas Day
• One Floating Holiday
• Any additional holiday granted by the County Board

For employees working the standard work schedule, when a holiday falls on Saturday, it shall be observed on the preceding Friday. When a holiday falls on a Sunday, the following Monday shall be observed. For employees not working the standard work schedule see.

This response is AI-generated, for reference only.