CLTS-Children's Long-Term Support-Human Services Professional I-Lead (Training)

About the Role

The CLTS Lead Case Manager supports and promotes the Mission, Vision, and Guiding Principles of the Human Services Department. This position assists supervisors and Support and Service Coordinators (SSCs) serving children functionally eligible for the CLTS Waiver Program, provides temporary "floating" assistance, and delivers training and technical support to CLTS staff. The role involves individualized planning, collaboration with multiple systems, resource development, and ensuring children are in the least restrictive setting possible. The position may also involve cross-training in other children and family program areas, such as Coordinated Services Teams (CST).

Responsibilities

• Provide Comprehensive Training (30%):
  • Develop and distribute training materials for CLTS Support and Service Coordinators.
  • Provide one-on-one training for new CLTS Support and Service Coordinators.
  • Shadow new case managers during home visits and virtual meetings with participants and families.
  • Communicate with supervisors regarding the progress of training for new staff.
• Provide Case Management Coverage (25%):
  • Cover vacant or leave-of-absence positions to ensure consistent service coordination for children eligible for CLTS Waivers and CCOP.
  • Complete/Update Functional Screens, Monthly Collateral Contacts, Six-Month Reviews, Recertifications, and required face-to-face contacts following waiver manual guidelines.
  • Conduct assessments for children in out-of-home placements.
  • Engage in discharge planning, staff home development, implementation, and day-to-day operations.
  • Report critical incidents and provide advocacy and ongoing evaluation of service providers.
• Complete Required Documentation (15%):
  • Ensure functional and financial eligibility documentation for programs.
  • Document Functional Screens, Monthly Collateral Contacts, Six-Month Reviews, Recertifications, and required face-to-face contacts.
  • Document critical incidents and restrictive measures.
  • Record all client-related activity in Avatar and complete Third Party Administrator (TPA) authorizations.
• Collaborate with Internal and External Partners (10%):
  • Gather, share, and develop resources to ensure coordinated care and health/safety needs are met.
  • Participate in supervision, regional meetings, teleconferences, screening, and programmatic meetings.
  • Attend team meetings and may participate in Coordinating Committee Meetings.
  • Assist in managing waitlists, including sending letters to families, processing CCOP applications, and sharing information with ADRC.
• Provide Backup Support (10%):
  • Assist CLTS program staff with mandated program activities as needed.
• Additional Duties (10%):
  • Perform other duties as assigned, including special projects related to department and program goals.

Requirements

• Bachelor’s Degree in counseling, social work, psychology, or a human services-related field.
• Social Work Certification preferred.
• Experience with children, youth, and families involved in child welfare, juvenile justice, mental health, physical disabilities, and/or developmental disabilities systems.
• Minimum of 18 months of CLTS experience and in good standing with the agency.
• Certified in the Children’s Long-Term Care Functional Screen with experience conducting Children’s Functional Screens.
• Strong leadership skills and in-depth knowledge of CLTS.
• Current unrestricted driver’s license (not due to corrective lenses) and auto insurance pursuant to Rock County Administrative Policy.

Skills

• Understanding of cultural competence and working with diverse populations.
• Effective oral and written communication skills.
• Ability to work and make decisions independently.
• Ability to engage children, youth, and families with risk factors for mental health crises, out-of-home placement, and court system involvement.
• Ability to work in a fast-paced, changing environment and prioritize duties to meet deadlines.
• Daily travel throughout the county, sometimes using a personal vehicle.
• Flexible work schedule, including evenings as needed to meet client needs.
• Knowledge of the Home and Community-Based Waiver Manual and county-wide resources for at-risk children, youth, and families.
• Knowledge of evidence-based practices, disabilities, court systems, and legal processes related to families.
• Proficiency in Microsoft Word, Excel, and Avatar for documentation and data management.

Working Conditions

• Ability to use a computer, keyboard, copy machine, and fax machine.
• Daily typing of notes and use of computer programs such as Microsoft Word, Excel, and Avatar.
• Work in multiple locations, including the office, clients' homes, and various community settings.
• Potential exposure to physically or verbally abusive clients.
• Physical ability to walk, stand, sit, and be active with children and youth.

Benefits

• Salary: Rock County uses a 14-step pay grid for all classifications. Employees are paid biweekly via direct deposit, with a two-week delay between the pay period and payday.
• Holidays: 12 paid holidays per year, including one floating holiday. Additional holidays may be designated by the County Board.
• Vacation: Employees (.4 FTE or greater) earn vacation according to a set schedule based on years of service.
• Health Insurance: Dual-choice point of service plan through Dean Health Care or Mercy Health Care. The County pays 90% of the premium; employees may earn the remaining 10% through the Healthy Employee Incentive Program.
• Sick Leave: Full-time employees earn one sick leave day per month, accruing up to 130 days. Part-time employees working 16+ hours per week earn sick leave on a prorated basis.
• Dental Plan: Offered through Delta Dental, with the County paying 60% of the premium for the lowest-cost plan.
• Vision Plan: Available for employee enrollment at their own cost.
• Life Insurance: Term life insurance provided through the State of Wisconsin Plan.

Location

Rock County is located in south-central Wisconsin along the Illinois border, with a population of 161,188. Janesville (pop. 64,009) is the county seat and offers historic and cultural attractions, including the Rotary Botanical Gardens, Tallman House, and portions of the Ice Age National Scenic Trail. The county features extensive parks, recreational opportunities along the Rock River, and regional events such as the Rock County Fair and Riverfest.