Clinical Specialist - Endoscopic Vein Harvesting (EVH)

About the role

Zimmer Biomet is a global medical technology leader focused on enhancing patient mobility. The Venapax Clinical Specialist role supports this mission by educating healthcare providers on the Venapax process for endoscopic vein harvesting.

Responsibilities

• Build successful programs by aligning with key hospital and facility stakeholders, including surgeons, physicians assistants, and other facility staff.
• Educate customers on the Venapax process using didactic, video, and bench-top models.
• Direct synthetic model or cadaveric model training labs and run training sessions with the Sales Force.
• Proctor live cases for new and existing customers and ensure alignment with internal communication and documentation policies (QA).
• Oversee key administration duties, including scheduling based on business and customer needs.
• Promote customer satisfaction through timely responses to inquiries, clear communications, and professional appearances.
• Attend product trade shows and annual trainings.
• Support MedEd events and work with the sales force to drive greater Venapax adoption and cross-sell opportunities.
• Work directly with the sales force to enhance Venapax acumen and achieve growth targets.

Requirements

• Prior experience in endoscopic vessel harvesting is required.
• A Bachelor's degree in Engineering, Neuro, or Biological Science with 6-8 years of field support, engineering, or other customer-facing roles at a medical device company is preferred.
• An equivalent combination of years of experience and education will be considered.
• A proven track record of achieving strong results.
• Strong interpersonal and communication skills.
• Strong presentation and demonstration skills.
• Three years of clinical work experience required.
• Excellent communication, organizational, and customer relations skills.
• Ability to work independently without specific direction on daily activities.

Qualifications

This role requires prior experience in endoscopic vessel harvesting. A Bachelor's degree in Engineering, Neuro, or Biological Science with 6-8 years of relevant experience is preferred. An equivalent combination of years of experience and education will also be considered. Strong interpersonal and communication skills, along with a proven track record of success, are essential. Excellent organizational and customer relations skills are required, and the ability to work independently is crucial.

Skills

• Experience in endoscopic vessel harvesting.
• Strong interpersonal and communication skills.
• Strong presentation and demonstration skills.
• Experience in customer-facing roles at a medical device company.
• Organizational and customer relations skills.
• Ability to work independently.

Benefits

Zimmer Biomet offers a comprehensive benefits package that includes:

• Competitive total rewards package.
• Wellness incentives.
• A culture of recognition and performance awards.
• Flexible working environment.
• Location-specific competitive total rewards.
• Employee resource groups (ERGs).

Pay

Base salary ranges between $100,000 - 150,000, plus an added bonus incentive.

Schedule

The role involves 80% travel.