Clinical Specialist - Endoscopic Vein Harvesting (EVH)

About the role

Zimmer Biomet is a global medical technology leader focused on enhancing mobility and quality of life worldwide. The Venapax Clinical Specialist role supports this mission by educating healthcare professionals on the Venapax process for endoscopic vessel harvesting.

Responsibilities

• Build successful programs by aligning with key Hospital and Facility stakeholders.
• Train customers via didactic, video, and bench-top models.
• Direct synthetic model or cadaveric model training labs.
• Run training sessions with the Sales Force.
• Proctor live cases for new and existing customers.
• Ensure alignment with all internal communication and documentation policies (QA).
• Oversee key administration duties, including determining optimal schedules based on business and customer needs.
• Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances.
• Attend product trade shows and annual trainings.
• Provide support for MedEd events.
• Work directly with sales force to drive greater Venapax acumen and cross-sell opportunities.

Requirements

• Prior experience in the field of endoscopic vessel harvesting is required.
• Bachelor's degree in Engineering, Neuro, or Biological Science with 6-8 years of experience in field support, engineering, or other customer-facing functions with a medical device company preferred.
• Equivalent years of experience and education will be considered.
• Proven track record of achieving strong results.
• Strong interpersonal and communication skills.
• Strong presentation and demonstration skills.
• Three years of clinical work experience required.
• Excellent communication, organizational, and customer relations skills.
• Ability to work independently without specific direction on daily activities.

Qualifications

• Must have prior experience in the field of endoscopic vessel harvesting.
• A Bachelor's degree in Engineering, Neuro, or Biological Science is preferred with 6-8 years of relevant experience.
• Equivalent years of experience and education will be considered.

Skills

• Experience in customer-facing roles within the medical device industry.
• Strong interpersonal and communication skills.
• Effective training and demonstration skills.
• Ability to work independently and manage multiple tasks.

Benefits

• Comprehensive benefits package including health insurance, retirement plans, and paid time off.
• Flexible working environment and location-specific competitive total rewards.
• Wellness incentives and a culture of recognition and performance awards.
• Employee resource groups (ERGs) and a strong commitment to diversity and inclusion.

Pay

Base salary ranges between $100,000 - $150,000 plus an added bonus incentive.

Schedule

80% travel expected.