Clinical Specialist - Endoscopic Vein Harvesting (EVH)

About the role

Zimmer Biomet is a global medical technology leader focused on enhancing mobility and quality of life worldwide. The Venapax Clinical Specialist plays a crucial role in supporting this mission by educating healthcare professionals on the Venapax process.

Responsibilities

• Build successful programs by aligning with key Hospital and Facility stakeholders (surgeons, physicians assistants, etc.)
• Train customers via didactic, video, and bench-top models
• Direct synthetic model or cadaveric model training labs
• Run training sessions with the Sales Force
• Proctor live cases for new and existing customers
• Ensure alignment with all internal communication and documentation policies (QA)
• Oversee key administration duties, including determining optimal schedules based on business and customer needs
• Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances
• Attend product trade shows and annual trainings
• Provide support for MedEd events
• Work with sales force and contracting to utilize and maximize Venapax, sternal closure, and additional A&E cross-sell opportunities
• Drive greater adoption of Venapax and other products
• Create a wider capacity to reach new customers and attain growth targets

Requirements

• Prior experience in the field of endoscopic vessel harvesting
• Bachelor's degree in Engineering, Neuro, or Biological Science with 6-8 years of experience in field support, engineering, or other customer-facing functions with a medical device company (preferred)
• Equivalent years of experience and education will be considered
• Proven track record of achieving strong results
• Strong interpersonal and communication skills
• Strong presentation and demonstration skills
• 3 years of clinical work experience required
• Excellent communication, organizational, and customer relations skills
• Ability to work without specific direction on daily activities

Qualifications

• Must have prior experience in the field of endoscopic vessel harvesting
• Preferred Bachelor's degree in Engineering, Neuro, or Biological Science with 6-8 years of experience in field support, engineering, or other customer-facing functions with a medical device company
• Equivalent years of experience and education will be considered
• Proven track record of achieving strong results
• Strong interpersonal and communication skills
• Strong presentation and demonstration skills
• 3 years of clinical work experience required
• Excellent communication, organizational, and customer relations skills
• Ability to work without specific direction on daily activities

Skills

• Customer service and relationship management
• Training and educational facilitation
• Product knowledge and technical expertise
• Communication and presentation skills
• Organizational and time management

Benefits

Comprehensive benefits package including health insurance, retirement plans, and paid time off.

Pay

Base salary ranges between $100,000 - 150,000 plus an added bonus incentive.

Schedule

80% travel expected.