Clinical Revenue Manager

Responsibilities

• Relationship management with customer leaders at all levels
• Develop project timelines, implementation steps, internal and external communication strategies, governance frameworks, and change management plans in coordination with Kodiak and customer leadership
• Ensure high quality execution of all project deliverables
• Manage project scope according to statement of work or engagement letter; identify opportunities for change orders including creating and seeing through change orders
• Anticipate internal and customer needs and adapt project communications accordingly
• Develop and manage internal project finance processes
• Support customer invoicing and billing processes
• Manage and oversee benefit tracking processes and maintaining customer ROI
• Cookordination and/or oversee coordination (where applicable) of project meetings and all related deliverables such as agendas, minutes, action items, and follow through of next steps to continue to move the project forward
• Foster an environment of ownership of project and customer success

Requirements

• Education: A bachelor’s degree in business or a health-related field is required (an MBA, MHA, and/or MPH is highly desirable)
• Experience: minimum of 3-6 years of relevant, in-depth health care experience required (clinical or revenue cycle experience is a plus). Must have worked in a professional services/consulting capacity in the past
• Consulting Expertise: Previous experience in a professional services or consulting role is essential, demonstrating a proven track record in delivering client-focused solutions
• Revenue Cycle Knowledge: Expert knowledge of hospital revenue cycle management, with a specific focus on charge capture processes, is highly desirable
• Technical Proficiency & Certification: Strong technical knowledge of project management and/or revenue cycle, along with relevant professional certifications (e.g., CPC, CCS, COC, CRCR, RHIA, etc.) is expected
• Leadership & Project Management: Demonstrated leadership skills with the ability to manage multiple projects, guide cross-functional teams, and interact with all levels of customer and internal staff
• Analytical & Financial Skills: Financial and analytical skills are required, with a strong aptitude for using data to drive decision-making and process improvement
• Communication Skills: Outstanding written and verbal communication skills, with the ability to clearly present findings and recommendations to both technical and non-technical audiences
• Business Development: Prior experience in sales or business development is a plus, showcasing the ability to foster client relationships and grow business opportunities
• Travel Requirements: This position requires up to 20% travel to client sites as needed

Skills

• Bonus points for charge capture and coding experience
• Clinical experience
• Revenue cycle experience