Clinical Project Specialist

Responsibilities

• Serve as the primary clinical resource to the Data Science and Development teams in the design, evaluation, and implementation of new models.
• Provide clinical quality assurance and validation for new data models to ensure accuracy, relevance, and practical application.
• Partner with clients to define requirements for customizations and enhancements that align with clinical and business needs.
• Monitor existing models for ongoing clinical accuracy and collaborate with the Data Science and Development teams to address opportunities for improvement.
• Identify new models, features, and outputs that enhance the Discovery Navigator product and deliver additional value to clients.
• Collaborate with cross-functional stakeholders, including Sales, Customer Care, Product, and Accounting, to support a seamless end-to-end client experience.

Qualifications

• Bachelor’s degree preferred, with a minimum of 10 years of clinical experience in direct patient care, medical review, or a related clinical function.
• Claims handling experience is strongly preferred.
• Experience partnering with teams that develop AI or other data-driven models is preferred.
• Strong analytical and process-oriented mindset, with excellent written, verbal, and presentation skills.
• Ability to manage multiple priorities effectively in a fast-paced environment while maintaining attention to detail and high-quality work.
• Demonstrated ability to identify opportunities to improve models, outputs, and workflows in ways that enhance productivity, business impact, and revenue potential.
• Prominent collaboration across stakeholder groups and influencing partners across multiple functional areas.
• Excellent strategic thinking, project planning, and organizational skills, with a high level of initiative and attention to detail.
• Proficiency in Microsoft Office; experience with Jira is preferred.
• Ability to travel as needed.