Clinical Practice Manager - Littleton, NH

About the role

The Opportunity As a Clinical Practice Manager at our Littleton, New Hampshire urgent care clinic, you will play a pivotal role in ensuring day-to-day operational efficiency while contributing to the clinic’s long-term strategic goals within ConvenientMD.

Responsibilities

• Oversee and optimize daily clinic operations to ensure efficient and effective patient care.
• Efficiently manage and lead the scheduling operations for the clinic, ensuring optimal utilization of resources and staff to meet patient needs.
• Collaborate with healthcare providers and support staff to maintain a high standard of patient service.
• Enforce clinic policies and procedures to ensure compliance with regulatory standards.
• Place and manage orders for medical supplies, equipment, and other necessary materials in a timely and cost-effective manner.
• Coordinate with the finance department to track expenses related to supplies and ensure adherence to the budget.
• Manage staffing, scheduling, inventory, and operational workflows across two clinic locations.
• Monitor performance metrics at each site, identify gaps or inefficiencies, and implement solutions to ensure both clinics operate smoothly and consistently.
• Recruit, train, supervise, and engage clinic staff, fostering a positive and collaborative and supportive work environment.
• Conduct performance evaluations and provide ongoing feedback to enhance staff development.
• Foster teamwork and effective communication among all clinic team members.
• Collaborate with the Regional Leadership team (Director of Operations & Medical Director) to contribute to the development and execution of strategic initiatives.
• Analyze market trends and competitive landscape to identify growth opportunities.
• Implement strategies to enhance the clinic's market presence and community engagement.
• Monitor and maintain compliance with quality standards, regulatory requirements, and accreditation criteria.
• Implement quality improvement initiatives to enhance patient outcomes and satisfaction.
• Partner with your District Director along with corporate resources to ensure effective communication and goal alignment.

Requirements

• A strong background in healthcare administration, financial management, and team leadership.
• A current active clinical license as an RN, LPN, Medical Assistant, or EMT-B/Paramedic.

Qualifications

• Degree in health management, health administration, nursing, business administration, or related field.
• Experience with When to Work, Clockwise, ADP, and Envi.

Skills

• Exceptional people manager and team leader.
• Driven and self-motivated.
• Effective communicator (written and verbal) and cross collaborator.
• Knowledge of healthcare or adjacent industry.
• Technically savvy.

Benefits

• Access to our primary care (depending on location).
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more.

Pay

Compensation is commensurate with experience.

Schedule

Work in clinic Monday through Friday with a rotating on-call for weekends and flexibility to support the opening and closing of clinic regularly.