Clinical Practice Manager

About the role

The University of Miami/UHealth department of Neurology seeks a Full Time Sr. Practice Manager to join their team at the UHealth Medical Campus.

Responsibilities

• Directs and maintains all aspects of the daily activities of the practice for its successful operation, including efficient and timely scheduling of patients for clinics and surgeries.
• Develops, trains, coordinates, and recruits personnel for the practice to ensure proper staffing and operational readiness.
• Supervises scheduling support staff for physicians to ensure patient access and satisfaction, and effective and efficient coordination of outpatient appointments.
• Manages and coordinates the activities of office and clinic personnel.
• Approves time and attendance documents.
• Oversees recommendations for hires, transfers, promotions, and terminations, and trains and evaluates all positions for the practice.
• Maintains and adjusts job descriptions for department staff.
• Sets goals and objectives for support staff and evaluates their performance.
• Trains or facilitates the training of personnel within the assigned division(s).
• Participates in customer service and leadership training.
• Attends University meetings regarding UCare, Epic implementation, HIPAA compliance, and third-party payor contracts.
• Develops and implements an inventory control system for supplies and materials required by the practice.
• Oversees employee, patient, and physician relations and problem resolution as it occurs in the offices.
• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
• Ensures employees are trained on controls within the function and on University policy and procedures.

Requirements

• Bachelor’s degree in relevant field required.
• Minimum 5 years of relevant experience required in a clinical setting.

Qualifications

• Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
• Teamwork: Ability to work collaboratively with others and contribute to a team environment.
• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
• Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

Skills

• Learning Agility
• Teamwork
• Technical Proficiency
• Communication

Benefits

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Pay

Competitive salary commensurate with experience.

Schedule

Full time.