Clinical Manager - Willowbrook

About the Role

The Clinical Manager at Care for Kids is a hybrid clinical-administrative leader who keeps the clinic running smoothly every single day. You will split your time between hands-on clinical shifts and critical management responsibilities — from scheduling and staffing to compliance, team coaching, and KPI performance. This role reports directly to the Director of Operations and the Management Team.

Qualifications

• Required:

  • Licensed Vocational Nurse (LVN)
  • 5+ years of lead or management experience in a clinical setting
  • Minimum 3-5 years of medical office management experience
  • BLS Certification (current)
  • Flexible availability: Full-time + on-call

• PREFERRED:

  • Active Texas RN license
  • Bilingual: English / Spanish
  • Experience with urgent care or pediatric settings
  • Familiarity with EMR and online check-in platforms

Clinical Responsibilities

• Work scheduled clinical shifts.
• Support team members during clinical hours or scheduled shifts.
• Cover call-ins and fill staffing gaps during scheduled shifts.

Administrative Responsibilities

• Schedule and staff team members by the 10th of each month.
• Submit draft schedule to HR and Director of Operations by the 15th.
• Coordinate with regional Clinical Managers to build a cohesive regional schedule.
• Distribute final schedules to the clinical team by the 20th.
• Maintain FTE requirements; proactively manage staffing to avoid overtime.
• Conduct detailed weekly inventory of medical and office supplies; submit orders by EOD every Tuesday based on thresholds and budget.
• Complete all Operational reports and provide Operations Director.
• Ensure standards of care adhere to clinical/operational guidelines.
• Hold monthly all-staff meetings covering emergency code review, policy updates, and skills coaching.
• Conduct one-on-one coaching with staff members.
• Address patient concerns and reviews, NPS survey scores.
• Identify flow and daily operation issues and bottlenecks.

How You Are Compensated

You will receive a fixed annual salary that encompasses both your clinical and administrative responsibilities, as outlined below:

• Clinical Hours – 30 hrs/week

  • Clock in for all scheduled clinical shifts as assigned.

• Administrative Hours – 10 hrs/week

  • Administrative tasks may be completed during or outside of your scheduled clinical shifts, offering flexibility in how you manage this time.

Benefits

Commensurate with experience.

Pay

Salaried

Schedule

Full-Time

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