Clinical Manager

About the role

As Clinical Manager, you will lead an interdisciplinary team in delivering exceptional, patient-centered hospice care. In partnership with the Chief Clinical Officer, you will oversee daily clinical operations while coaching and developing clinical staff to build a collaborative, high-performing care team. As a member of the clinical leadership team, you will also participate in a shared administrative after-hours on-call rotation, providing leadership support outside of regular business hours.

Responsibilities

• Provide coaching, mentorship, and performance feedback to clinical team members.
• Support staff development through orientation, education, and ongoing competency building.
• Conduct regular ride-along visits with clinical staff to reinforce best practices, evaluate performance, and promote consistent standards of care.
• Foster a culture of collaboration, accountability, and continuous improvement.
• Provide clinical guidance for complex patient situations, symptom management, and hospice care planning.
• Ensure appropriate hospice eligibility practices using Medicare guidelines, Local Coverage Determinations (LCDs), and Palliative Performance Scale (PPS) criteria.
• Support timely, coordinated care delivery for patients and families.
• Promote evidence-based hospice and palliative care practices.
• Oversee staffing, scheduling, and workload distribution to ensure patient care needs are met.
• Maintain appropriate utilization of hospice resources.
• Ensure clinical documentation meets regulatory, accreditation, and organizational standards.
• Support compliance with Medicare Hospice Conditions of Participation, Joint Commission standards, and California hospice regulations.
• Participate in Quality Assurance and Performance Improvement (QAPI) activities.
• Identify opportunities to improve clinical workflows, communication, and patient outcomes.
• Facilitate effective communication among interdisciplinary team members, physicians, patients, families, and community partners.
• Support problem-solving and decision-making in complex clinical situations.
• Promote a respectful, inclusive environment that honors diverse beliefs, values, and patient preferences.

Requirements

• Current California Registered Nurse (RN) license in good standing.
• Bachelor of Science in Nursing (BSN) from an accredited nursing program.
• Minimum of three (3) years of nursing experience, including at least one (1) year in hospice, home health, palliative care, or a related setting.
• Minimum of one (1) year of healthcare leadership or supervisory experience.
• Strong clinical knowledge of hospice and palliative care, including pain and symptom management and end-of-life care.
• Experience supporting interdisciplinary care teams and collaborating with healthcare professionals.
• Excellent communication, coaching, and problem-solving skills.
• Ability to prioritize competing clinical and operational needs in a fast-paced environment.
• Ability to meet YoloCares employment requirements, including background screening.

Qualifications

• Previous hospice leadership or clinical management experience.
• Knowledge of Medicare Hospice Conditions of Participation, Joint Commission standards, California hospice regulations, and payer requirements.
• Experience with Quality Assurance and Performance Improvement (QAPI) initiatives.
• Spanish language skills.

Skills

• Effective communication and interpersonal skills.
• Leadership and mentoring abilities.
• Collaborative teamwork.
• Problem-solving and decision-making skills.
• Comprehensive understanding of hospice and palliative care.

Benefits

• Comprehensive health insurance for employees (up to 100% employer-paid, depending on plan).
• Dental insurance.
• Vision insurance.
• Life insurance.
• Flexible spending account (FSA).
• Employee assistance program (EAP).
• Retail retirement plan with company matching.
• Generous paid time off (PTO).
• Paid holidays.
• Paid sick leave.

Pay

$130,000 - $135,000 annually

Schedule

Monday–Friday | 8:30 a.m.– 5:00 p.m., with rotating on-call responsibilities