Clinical Manager

Job Duties & Responsibilities

• Operate daily program operations, including staffing, scheduling, and resource allocation.
• Manage workforce functions, including hiring, onboarding, training, performance management, and staff development.
• Oversee physical plant/environment of care in collaboration with support departments.
• Monitor patient census, referral trends, and local market demand.
• Participate in call schedules and respond to urgent issues, emergencies, and critical staffing gaps.
• Manage departmental budgets and staffing models.
• Ensure delivery of high-quality clinical care.
• Support staff in crisis management and coordinate with emergency services.
• Facilitate multidisciplinary treatment team meetings.
• Review and audit electronic health records.
• Collaborate with providers and other treatment team members.
• Provide direct patient care and therapeutic services.
• Oversee recruitment and coordination of intern candidates.
• Implement and sustain quality improvement initiatives.
• Ensure compliance with relevant state and federal regulations.
• Partner with patients and families to resolve concerns.
• Lead or support investigations related to incidents, complaints, and grievances.
• Develop and maintain relationships with referral sources, payers, and community partners.
• Participate in community engagement efforts.

Education/Training Requirements

• Master’s degree in social services or a related field, with an active clinical license.
• Minimum of four (4) years of clinical experience providing direct care.
• At least two (2) years experience in a psychiatric facility.
• Minimum of two (2) years of supervisory experience.
• Understanding and knowledge of social service administration, supervision, consultation, the community, human growth and behavior, therapy skills and techniques.
• Advanced Practice Social Worker - Cert, Licensed Clinical Social Worker - Cert, Licensed Professional Counselor - Cert, Lic Marriage and Family Therapist - Cert.

Benefits

• Health, dental, and vision insurance coverage.
• 401(k) retirement plan.
• Employee share program.
• Life/disability insurance.
• Flex spending accounts.
• Tuition reimbursement.
• Health and wellness program.
• Employee assistance program (EAP).