Clinical Liaison

Join a team dedicated to delivering exceptional patient-centered care. In this role, you will serve as a vital resource for patients, families, and providers, helping to ensure a seamless and supportive healthcare experience throughout the cancer care journey.

Responsibilities

• Provide support to patients, providers, and families of patients under care in clinics.
• Deliver timely information to patients and families undergoing treatment or medical procedures.
• Streamline communication between clinics, OR providers, PACU, ICU, and patients’ families.
• Ensure continuous quality care for all patients inside and outside the clinic setting.
• Monitor and assist in the throughput of patients in an ambulatory center.
• Support providers during clinic to ensure efficiency.
• Assist with connecting patients from community and clinical referrals for assessment and treatment.
• Help providers and patients access needed resources and services to facilitate quick and efficient movement through Roswell Park.
• Coordinate with internal services and outreach programs with local and regional health centers to facilitate timely cancer care and encourage patient adherence.
• Serve as an internal and external resource for hospitals, screening facilities, county health units, state health department, patients, physicians, lay public, volunteers, and graduate students for information regarding Roswell Park.

Qualifications

• Bachelor’s degree in a health-related field and one (1) year of full-time experience in community, patient, or customer-oriented support; or
• Associate’s degree in a health-related field and three (3) years of full-time experience in community, patient, or customer-oriented support; or
• High School Diploma or High School Equivalency Diploma and five (5) years of full-time experience in community, patient, or customer-oriented support.

Degrees must be conferred by an accredited school, college, or university, or by an institution recognized by Roswell Park Comprehensive Cancer Center and/or Health Research Incorporated as adhering to acceptable educational standards.

Pay

Starting hourly rate is $24.38.

Benefits

Comprehensive benefits package included.

Schedule

• Time Type: Full time
• Weekly Hours: 40
• FTE: 1
• Shift: First Shift