Clinical Liaison

About the role

Kindred Hospital Houston Northwest and Acute Rehabilitation Unit (ARU) provide specialized care for patients with complex medical needs. Our long-term acute care hospital (LTACH) offers advanced, hospital-level treatment for chronically and critically ill patients requiring extended stays. In addition, our Acute Rehabilitation Unit is dedicated to helping patients recover from the effects of acute injuries, impairments, or illnesses. With a focus on personalized care, both the LTACH and ARU collaborate with your physician to provide 24/7 clinical care, ensuring continuous support on your path to recovery.

Responsibilities

• Uses prospecting methods to generate leads including initiating personal/business contacts, sourcing expansion opportunities through existing and new accounts and educational presentations.
• Maintains current referral sources through relationship development.
• Manages the admissions process as an ambassador for patients who meet the criteria eligibility.
• Operates within budgeted parameters by carefully planning travel and monitoring expenses.
• Conducts assessments in accordance with company standards.
• Manages the referrals and admission process for their referred patients.
• Works closely with patients and their family members to educate them on the benefits of ScionHealth Hospitals.
• Establishes strong and successful relationships with referral sources throughout their territory.
• Successfully manages the Referral, Assessment and Admission Process.
• Adheres to dress code, appearance is neat and clean and wears appropriate identification while on duty.
• Completes annual health, safety, and education requirements. Maintains professional growth and development.
• Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected.
• Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide care to the patient population served.
• Reports to work on time as scheduled; adheres to policies regarding notification of absence.
• Attends all mandatory in-services and staff meetings.
• Represents the organization in a positive and professional manner.
• Complies with all organizational policies regarding ethical business practices.
• Communicates the mission, ethics, and goals of the hospital, as well as the focus statement of the department.
• Maintains current licensure/certification for position, if applicable.
• Consistently demonstrates Guest Relations’ skills to patients, physicians, visitors, employees, and any other individuals with whom they may come in contact.
• Consistently follows departmental and hospital Health, Safety, Security, Hazardous Materials policies and procedures.

Requirements

• Approximate percent of time required to travel: Daily
• Must read, write and speak fluent English
• Must have good and regular attendance
• Perform other related duties as assigned

Qualifications

• Associate’s degree required; Bachelor’s degree preferred
• Degree in marketing, communication, healthcare administration, nursing, or other related field strongly preferred
• Extensive healthcare sales work experience may be considered in lieu of bachelor's degree
• Valid driver’s license
• Clinical license preferred; Registered Nurse (RN), Licensed Practical Nurse (LPN/LVN), Respiratory Therapist (RT)
• Minimum two (2) years of former healthcare sales experience and/or minimum of two (2) years of clinical healthcare experience strongly preferred
• Formal sales training preferred
• Demonstrated understanding of Medicare, Medicaid, and other payers as related to LTACH benefits
• Demonstrated competence in strategic business planning and design of marketing initiatives

Skills

• Communicator
• Creative
• Deadline-oriented
• Goal-oriented
• Problem-solver
• Strategic

Benefits

• Healthcare
• Retirement Plan
• Paid Time Off
• Work-Life Balance
• Miscellaneous Benefits

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.