Clinical Ambulatory Services Rep II -Outpatient Pediatrics Cardiology Association Houston clinic

About the role

Texas Children’s is searching for a Clinical Ambulatory Services Representative II for their Outpatient Pediatrics Cardiology Association clinic in Houston. This position requires excellent customer service skills and experience in a fast-paced setting.

Responsibilities

• Provide excellent customer service as the first contact for patients, providers, and staff accessing ambulatory clinics.
• Expedites the outpatient check-in and check-out processes by reviewing appointment status using an electronic appointment system.
• Collects pre-visit payments and communicates with the clinic liaison regarding factors impacting the patient visit and general clinic-patient flow.
• Safeguards the financial integrity of the patient's account by verifying benefits and obtaining referrals, authorizations, and pre-certifications.

Qualifications

• A Medical Assistant certification in one of the following: CCMA, National Health Career Association (NHA)CMA-AAM, AAMA, AMCA, EMT, EMT-A, EMT-B, EMT-I, EMT-P, LIC PAR, NCMA, NRCMA, RMA, or a related field.
• A high school diploma or GED.
• Two years of experience in a clinical setting.
• Healthcare and/or Pediatric experience preferred.
• Bilingual in Spanish/English preferred.

Benefits

As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

Pay

Compensation details are not specified in the job description.

Schedule

Schedule details are not specified in the job description.

About Us

Since 1954, Texas Children’s has been leading the charge in patient care, education, and research to accelerate health care for children and women around the world. We are consistently ranked as the best children’s hospital in Texas and among the top in the nation by U.S. News & World Report. Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center, the Jan and Dan Duncan Neurological Research Institute, Texas Children’s Hospital West Campus, Texas Children’s Hospital The Woodlands, and Texas Children’s Hospital North Austin. We have also created Texas Children’s Health Plan, the nation’s first HMO focused on children, and Texas Children’s Pediatrics, the largest pediatric primary care network in the country. Texas Children’s is proud to be an equal opportunity employer and is committed to creating a diverse environment and is proud to be an equal opportunity employer.