Clinical Account Executive (Respiratory DME)

About the role

MBHC is seeking an experienced, motivated, and relationship-focused Clinical Account Executive to develop and strengthen referral relationships throughout our service areas.

Responsibilities

• Develop and maintain referral relationships with physicians, hospitals, case managers, respiratory departments, rehabilitation hospitals, skilled nursing facilities, long-term acute care hospitals (LTACHs), home health agencies, and specialty clinics throughout the assigned territory.
• Educate referral sources regarding MBHC's advanced respiratory services, including home ventilation, tracheostomy care, airway clearance therapy, oxygen therapy, and complex respiratory disease management.
• Promote MBHC's clinical expertise and patient-centered approach to hospital discharge planning and continuity of care.
• Identify new referral opportunities while strengthening existing referral relationships.
• Collaborate closely with intake, respiratory therapists, operations, and billing teams to ensure smooth hospital-to-home transitions.
• Maintain accurate and timely documentation of referral activities using the Company's CRM system.
• Represent MBHC at hospital meetings, educational programs, professional conferences, community events, and industry functions.
• Maintain regular communication with management regarding referral activity, market trends, competitive intelligence, and business development opportunities.
• Perform other duties and special projects as assigned.

Qualifications

• One of the following: Active California Respiratory Care Practitioner (RCP) license (RRT or CRT).
• Active California Registered Nurse (RN) license.
• Active California Licensed Vocational Nurse (LVN) license.
• Minimum of 1 year of successful healthcare sales or clinical marketing experience in respiratory DME, home health, hospital services, or a related healthcare field.
• Excellent verbal, written, and presentation skills.
• Strong relationship-building and networking abilities.
• Professional appearance and demeanor.
• Outstanding organizational and time-management skills.
• Able to work independently while collaborating effectively with an interdisciplinary team.
• Strong computer skills, including Microsoft Office and CRM software.
• Able to communicate effectively in person, by telephone, and electronically.
• Ability to lift and transport up to 45 pounds of equipment or marketing materials.

Preferred Qualifications

• Experience in home respiratory DME.
• Experience with home mechanical ventilation.
• Experience serving COPD, ALS or neuromuscular disease patient populations.
• Existing professional relationships with Bay Area physicians, hospitals, rehabilitation facilities, or specialty clinics.
• Working knowledge of Medicare, Medi-Cal, California Children's Services (CCS), and commercial insurance coverage for respiratory DME.
• Experience using CRM platforms to manage referral relationships and sales activities.

Compensation & Benefits

• Competitive base salary.
• Quarterly commission program based primarily on qualified new patient referrals and admissions.
• Company-provided vehicle.
• Company laptop and mobile phone.
• Medical, dental, vision, and life insurance.
• Paid holidays.
• Paid Time Off (PTO).
• Retirement plan participation.
• Career advancement opportunities within a growing specialty respiratory organization.

Physical Requirements

• Frequent driving throughout the assigned territory.
• Frequent standing and walking in hospitals, physician offices, and healthcare facilities.
• Regular use of computers, tablets, and mobile devices.
• Ability to occasionally lift and transport up to 45 pounds of equipment or marketing materials.
• Ability to communicate effectively in person, by telephone, and electronically.

Condition of Employment

• This position requires extensive daily travel throughout the assigned territory using a company-provided vehicle.
• Applicant Must Possess a valid California driver's license.
• Maintain an acceptable driving record in accordance with MBHC's automobile insurance eligibility requirements.
• Successfully complete a motor vehicle record (MVR) review annually.
• Operate company vehicles safely and comply with all Company vehicle safety policies and applicable traffic laws.
• Be legally authorized to work in the United States.
• Successfully complete all required pre-employment screenings, including verification of work authorization, employment and professional references, education verification, and any background screening conducted only after a conditional offer of employment and in accordance with applicable California law.

Why Join My Best Homecare?

• At MBHC, marketing is clinical. Our Clinical Account Executives represent one of California's most respected providers of complex home respiratory care.
• You will work alongside experienced Respiratory Therapists and clinical leaders while partnering with leading physicians, hospitals, and specialty clinics to improve the lives of medically complex patients throughout Northern California.
• If you're passionate about clinical excellence, relationship-building, and making a meaningful difference in healthcare, we'd like to hear from you.

Equal Employment Opportunity

My Best Homecare is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and consider all qualified applicants without regard to race, color, religion, creed, sex, gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military or veteran status, or any other characteristic protected by applicable federal, California, or local law.