Clinic Administrative Assistant

About the role

The Research Care Administrative Specialist supports the Research Care Support team by providing comprehensive administrative, documentation, and patient support for clinical research operations. This role ensures smooth clinic flow, accurate and timely documentation, and high-quality patient and colleague support, adhering to all regulatory, ethical, and organization standards.

• Owns all aspects of ECG management, including accurate labeling and secure handling of tracings and data, maintaining inventory of sponsor-provided equipment, troubleshooting and coordinating repairs, ensuring compliance with sponsor requirements for handling, storage, and data transfer, and maintaining complete accountability records.
• Obtains, organizes, and maintains source documentation and medical records for clinical trials.
• Escorts and assists patients throughout the clinic.
• Communicates with patients regarding appointments, updates, and comfort needs.
• Orders and maintains refreshments and comfort items for patients.
• Maintains blanket warmers and ensures patient comfort supplies are stocked.
• Keeps all refreshment areas properly stocked for patient comfort.
• Assists other clinic colleagues in clinic when necessary.
• Acts as liaison between patient and clinic colleagues.
• Collaborates effectively with clinical staff, research colleagues, and other departments.
• Retrieves and delivers medications from the pharmacy to the appropriate clinical team.
• Orders and delivers meals for patients as required by protocols.

Requirements

• Working knowledge of clinical terminology.
• Working knowledge of Good Documentation Practices (GDP).
• Ability to communicate and work effectively with a diverse team of professionals.
• Ability to work with minimal supervision at offsite facilities.
• High School Diploma required, Associate Degree preferred.
• Basic Life Support Certificate preferred.

About Sarah Cannon Research Institute

Sarah Cannon Research Institute (SCRI) is one of the world’s leading oncology research organizations conducting community-based clinical trials. Focused on advancing therapies for patients over the last three decades, SCRI is a leader in drug development. In 2022, SCRI formed a joint venture with former US Oncology Research to expand clinical trial access across the country. It has conducted more than 850 first-in-human clinical trials since its inception and contributed to pivotal research that has led to the majority of new cancer therapies approved by the FDA in the past decade.

SCRI’s research network brings together more than 1,300 physicians who are enrolling patients into clinical trials at more than 200 locations in 20+ states across the U.S.

Benefits

We care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse colleague population and ensure they are the healthiest versions of themselves.

As part of Total Rewards, we are proud to offer a competitive compensation package. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.