Client Support Coordinator Care and Communication Role

Key Responsibilities

• Serve as a reliable link between clients, families, caregivers, and office teams
• Manage and adjust caregiver schedules based on client needs and updates
• Help prepare and organize new client service setups from start to implementation
• Ensure timely communication across all parties to maintain service continuity
• Keep documentation, records, and care notes accurate and properly updated
• Address scheduling conflicts and service concerns with efficiency and care
• Work alongside staff to support daily operations and coordination flow
• Engage in outreach efforts to support community presence and caregiver connections
• Participate in planning discussions to improve service delivery and processes
• Provide general administrative and coordination support as needed

Skills & Qualities Needed

• Strong interpersonal and communication abilities
• Highly organized with the ability to manage shifting priorities
• Comfortable using basic computer tools and office systems
• Calm and solution-focused when handling concerns or changes
• Dependable, professional, and attentive to detail
• Team-oriented mindset with a genuine desire to help others

What We Offer

• Long-term, stable full-time employment
• A supportive and collaborative team environment
• Opportunities for professional growth within the organization
• A meaningful role that makes a real difference in people’s lives