Client Support Coordinator

Essential Duties And Responsibilities

• Affords assistance to assigned clients to identify and advance towards achievement of client-chosen goals.
• Advocates for clients across all areas of treatment.
• Empowers clients in attaining their goals.
• Fosters communication and collaboration among agencies.
• Participates in client medication support; coordinates communication between doctor, client, and pharmacy.
• Provides immediate intervention in crisis situations, both to halt the crisis and to notify necessary parties for resolution.
• Delivers on-the-spot support that is beneficial to clients and aligns with the program's philosophy.
• Ensures the safety, health, and wellbeing of clients.
• Writes Quarterly reports to furnish necessary information to Regional Center point of contact for each client on caseload.
• Reviews and guarantees timely completion of Special Incident Reports, as well as Mandated Reports.
• Completes paperwork as assigned in a timely manner and meets agency standards for billable units per month; ensures that all notes meet billing standards for content and configuration.
• Visits clients in their homes periodically to offer guidance and support.
• Utilizes personal vehicle for agency business, including transporting clients, equipment, PHI, and/or confidential personnel or TPCP agency information.

Minimum Qualifications And Certifications & Licenses

• Graduation from a four-year college or university with a bachelor’s degree in Social Work or a related field.
• Four years of varied experience as a provider of mental health services.
• California driver’s license and current vehicle insurance/registration if driving.
• Reliable means of transportation capable of passing vehicle safety inspection if more than five years old, excluding all modes of two-wheeled transport (bicycles, mopeds, motorcycles).