Client Care Coordinator

Responsibilities

• Ensure the best client, family, caregiver match and customer service experience possible.
• Work in system technology platforms for communicating and scheduling with clients and caregivers, i.e., Outlook, iPhone App, WellSky (formerly ClearCare) and others.
• Provide timely and supportive response to caregiver and client questions and concerns
• Input daily, schedules, notes and follow ups in Software System that runs the business
• Manage Client Care Plans, satisfaction surveys and visits
• Participate in initial client calls, assessments and introductions
• Participate in TB testing/screening for employees
• Participate in after hours on call 5 weekdays per month and 1 weekend per month

Benefits

• Annual Salary between $40,000 to $50,000
• Rotating Friday off every 4-6 weeks
• 3% match IRA after 90 days
• Share in monthly Incentive program after 90 days
• Accrued PTO at 6 hours/month
• Company paid Life Insurance, $25,000