Client Support Coordinator

About the role

The Client Support Coordinator is responsible for providing exceptional customer service to clients, resolving issues efficiently, and ensuring client satisfaction.

Responsibilities

• Handle client inquiries via phone, email, and chat
• Resolve technical issues and provide solutions
• Follow up with clients to ensure satisfaction
• Document interactions and escalate complex issues as necessary

Requirements

• Bachelor’s degree in a related field
• 2+ years of experience in customer support or a related field
• Strong problem-solving and communication skills
• Proficiency in Microsoft Office Suite

Qualifications

• Excellent verbal and written communication skills
• Ability to work independently and manage multiple tasks simultaneously
• Experience with CRM systems is a plus

Skills

• Technical troubleshooting skills
• Customer service orientation
• Attention to detail

Benefits

• Flexible schedule
• Competitive salary
• Professional development opportunities

Pay

• $30-35 per hour

Schedule

• Monday - Friday, 9:00 AM - 5:00 PM

Contact

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