Client Services Project Manager

Responsibilities

• Serve as the primary contact for clients, managing service delivery
• Drive client satisfaction through coordination and communication
• Execute project forecasts and schedules as directed
• Ensure project quality and accuracy through regular communication
• Address client issues proactively or escalate as necessary
• Maintain updated records of project statuses
• Demonstrate leadership to clients and internal teams

Qualifications

• 5-7 years of project management experience in legal or regulated industries
• Strong oral and written communication skills
• Prioritization and time management skills
• Proven ability to manage multiple projects simultaneously
• Excellent client relationship management skills
• Understanding of legal operations and communications in law firms

Benefits

• Remote work flexibility
• Opportunities for professional development
• Annual discretionary bonus eligibility
• Collaborative work environment
• Potential for career advancement within the company