Client Relationship Manager, ED

About the role

Zotec Partners is seeking a Client Relationship Manager to join their remote team. The ideal candidate will have over 3 years of experience in a medical billing client service role, preferably in an Emergency Department setting. A bachelor’s degree with a concentration in Business Management or Accounting is required, with a graduate level degree preferred.

Responsibilities

• Maintain an in-depth understanding of assigned clients’ overall business needs and RCM goals
• Review and analyze RCM metrics to assess and optimize performance
• Conduct client meetings to review RCM performance, practice trends, and advise clients on business / industry issues impacting the practice
• Appropriately educate client groups on the benefits, capabilities, and value proposition of Zotec
• Proactively communicate with client groups and appropriate organizational departments regarding open items, and opportunities, as well as the status of special projects
• Maintain a clear understanding of MACRA, MIPS, and relevant specialty issues to assist clients through our rapidly changing healthcare environment
• Maintain industry knowledge by taking advantage of internal and external education; regularly communicating the effect of industry developments and trends to client groups

Requirements

• Bachelor’s degree with a concentration in Business Management or Accounting; graduate level degree preferred
• Minimum 3 years’ experience in a medical billing client service role, Emergency Department preferred
• Basic knowledge of CPT and ICD coding, MIPS, industry trends
• Expertise in Microsoft Office suite of products
• Excellent analytical, communication and organizational skills
• Ability to facilitate meetings with groups of physicians and practice stakeholders
• Ability to work in a team environment

Qualifications

• Ability to confidently interpret RCM data and communicate results, trends and opportunities to clients

Skills

• Ability to confidently interpret RCM data and communicate results, trends and opportunities to clients

Benefits

At Zotec Partners, you will enjoy a network of highly experienced professionals in an environment where you can operate with autonomy yet have the resources and backing of other professionals in a similar role. Entrepreneurial and enterprising is the spirit of our team. If you are an original thinker and opportunity seeker, we'd like to talk to you!

Pay

Details on pay are not specified in the job posting.

Schedule

The position is remote.