Client Care Coordinator/Office Manager
Benefits
- Bonus based on performance
- Company parties
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Wellness resources
- Cook up caregiver schedules and respond to last-minute changes
- Serve as a primary contact for clients, families, and caregivers
- Manage client onboarding, documentation, and service setup
- Maintain caregiver personnel files and assist with hiring/onboarding
- Aid with billing, invoicing, and accounts receivable follow-up
- Support daily office operations and administrative functions
- Ensure compliance with company policies and care standards
- Highly organized with excellent communication skills
- Calm and solution-oriented when handling scheduling changes
- Comfortable managing multiple priorities in a fast-paced office
- Administrative or healthcare coordination experience preferred
Key Responsibilities
Ideal Candidate
About the role
Artful Home Care, a premier private-duty home care agency in Southampton, is seeking a Client Care Coordinator to help manage client services, caregiver scheduling, and daily office operations. This role is ideal for a highly organized professional who enjoys working with families and caregivers while ensuring exceptional client service and smooth agency operations.
Schedule
• 24-32 hours per week in the office
• Monday, Tuesday (and/or Wednesday), Thursday — 9:30 AM–5:30 PM
• On-call for scheduling changes after hours, two evenings per week
• Every other weekend on-call rotation (work from home, on call)
(Training will begin at 3 days per week. After training is completed, there is an opportunity to increase to 4 days per week, please note our office is open Monday-Thursday)
(Training will begin at 3 days per week. After training is completed, there is an opportunity to increase to 4 days per week, please note our office is open Monday-Thursday)
Our Story
Artful Home Care, established by Beth McNeill-Muhs in 2013, bridges the gap between elder care and wellness. We believe that with age comes value. We will create a stimulating and engaging living environment within the comforts of home. We offer personal care services, creative arts programs, as well as organized group activities. Our individualized creative care plans promote successful aging and whole life wellness. Artful Home Care isn’t just a home care agency, it is a way of life.
Compensation
$20.00 - $27.00 per hour