Care Coordinator / Healthcare Office Manager

Key Responsibilities

• Cook up new client intake and on-boarding
• Assist with in-home assessments and care plan setup
• Manage caregiver scheduling and shift coverage
• Help fill open caregiver shifts and respond to call-offs
• Support marketing and referral relationship activities
• Answer client and family inquiries with professionalism and urgency
• Maintain accurate client and caregiver records
• Support recruiting, on-boarding, and office operations as needed

Qualifications

• Experience in home care, healthcare, staffing, or scheduling preferred
• Strong communication, customer service, and organizational skills
• Ability to multitask in a fast-paced environment
• Comfortable handling urgent staffing and client needs
• Proficient with Microsoft Office and scheduling software
• Reliable, dependable, and team-oriented

About the Role

Senior Helpers is a nationally recognized leader in in-home senior care, helping seniors remain safe and independent at home. Our team proudly serves families throughout Southeastern Michigan with compassionate, high-quality care focused on dignity, safety, and independence.

Benefits

• Supportive team environment
• Supplemental health benefits for those that qualify
• Flexible scheduling
• Earned sick time (EST)
• Ongoing training opportunities
• Career growth potential
• The opportunity to make a meaningful difference in the lives of seniors and families every day

Pay

$20–$25/hour (based on experience)

Schedule

Full-Time | Monday–Friday