Client Advocate (part-time) - Childrens Center

About the role

The Children's Center is facilitating an Attachment Based Parenting program, emphasizing a securely attached relationship between caretaker and child, where the child demonstrates felt safety, trust, and a preference for their caretaker over strangers. Client Advocates will assist families in programming, provide a nurturing and safe environment, and facilitate groups to promote attachment.

Responsibilities

• Completes intake and discharge paperwork for clients in shelter.
• Teaches basic life skills to clients, addressing their individualized needs.
• Provides support for clients.
• Provides advocacy and assistance with meeting case management/treatment goals.
• Provides transportation for clients as needed.
• Dispenses medications to clients according to med tech certification guidelines.
• Maintains accurate documentation and client records.
• Performs general clerical duties, answers telephones, and answers hotline.
• Affords assistance to volunteers and utilizes their time to help meet client needs.
• Attends and participates in weekly staff meetings/case reviews.
• Maintains a clean environment as necessary, including cleaning facility areas, office area, laundering linens, and completing other household tasks as needed and/or assigned.
• Unloads, sorts, and organizes donations received by the program.
• Records donations on the appropriate form and completes a thank you card for the donor.
• Creates menus for the program and submits grocery request to designated staff.
• Prepares and cooks meals for clients as required.
• Acts as coverage advocate on call.
• Participates in Performance and Quality Improvement activity is required by each employee.
• Performs other duties as assigned.
• Directly supervises 1-2 volunteers in the shelter as needed.

Qualifications

• Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• Med Tech Certification, CPR, and Class E Chauffeur’s License within 30 days from the date of hire.
• Current Food Handlers License if required for the position.

Supervisory Responsibilities

Carrries out supervisory of volunteer responsibilities in accordance with the organization's policies and applicable laws.

Education and Experience

Must be at least 20 years of age, pass a background check that includes fingerprinting and a drug screen, have a valid driver’s license, proof of car insurance and Motor Vehicle Record (MVR) that is free of violations that conflict with Synergy’s insurance policy.

Physical Demands

• Frequently exposed to fumes, airborne particles, or communicable diseases.
• Occasionally exposed to outside weather conditions.
• Exposure to noise level in the work environment is usually moderate.
• Exposure to risk of violence and secondary trauma.

Work Environment

• Frequent exposure to fumes, airborne particles, or communicable diseases.
• Occasional exposure to outside weather conditions.
• Exposure to noise level in the work environment is usually moderate.
• Exposure to risk of violence and secondary trauma.

Benefits

• All full-time positions are eligible for generous benefit package including medical, dental, vision, life and disability insurance, PTO, paid holidays and a 401K Plan with Employer Match.
• Some regular part-time positions are eligible for partial benefits.