Client Account Specialist (Billing)

Responsibilities

• Process narrative edits and time and cost adjustments
• Generate monthly Work-In-Progress (WIP) reports as directed by client
• Maintain and update billing records ensuring bills have been disbursed to clients
• Enter attorneys’ time, as needed, to meet deadlines
• Aid attorneys and legal administrative assistants in client inquiries
• Address internal and external inquiries in connection with billed and unbilled totals, payment status and matter history
• Aid partners in editing and finalizing bills
• Participate in accounts receivable collection efforts
• Aid team with projects, such as reviewing for accuracy official documents received for client matters and logging those documents in our information and document management system
• Maintain telephone, email and personal contact with clients, attorneys, and staff
• Observe confidentiality in all Firm and client matters

Requirements

• Working knowledge of accounting functions
• Experience using Microsoft Office Suite, including Outlook, Excel and Word
• Prior experience with billing systems (i.e. CMS, EIS, Prebill Viewer, etc.) a plus
• Excellent writing, grammar, proofreading skills, and meticulous attention to detail
• Excellent communication skills, both oral and written
• Possess strong organizational and time management skills
• Proven success as a positive team player, as well as an independent worker
• Excellent organizational, problem-solving, and time management skills
• Medical or law firm billing experience required