IT CLIENT BILLING SPECIALIST

About the role

Starting as a typewriter company in Chickasha, OK in 1934 to having offices across North Texas and Oklahoma, Standley Systems is committed to supporting business with the technology tools and resources needed to empower their employees to get work done. As Standley Systems has evolved over the years to provide a more holistic approach to each client environment, we have expanded our team and resources to provide business technology solutions in two key areas: Print Technology Services and Managed Services. Team Standley was founded on and continues to operate by a “People First” mindset. Standley may mean technology, but we are committed to listening and truly understanding our clients’ situations to not only provide a solution that keeps them moving forward, but to provide an exceptional experience for everyone, every time. Our team is all in. With a set of core values driving who we are and how we do what we do, Standley Systems is not just a name, a company, a logo, or a building somewhere...It’s our team. Work together. Win together. Our team understands and respects the role of the person next to them. To achieve an exceptional experience for everyone every time it requires each person, the department and division to own their respective piece of the process and understand how each function works together to achieve the win. Looking for a workplace that is culture driven by a shared set of beliefs, vision, and values, where everyone is working toward a common goal with a high sense of purpose and conviction? Join our team!

Standley Systems’ Client Billing Specialist will be responsible for reviewing incoming sales paperwork, processing new sales orders, managing sales in Sales Scorekeeper, invoicing sales orders, sending agreements off to complete funding, and completing the contract final billing and set up. This position will report directly to the Contracts Team Lead.

Responsibilities

• Review and verify all new sales paperwork for the assigned territory or product, ensuring documentation is complete and accurate.
• Ensuring synchronization is accurate from system to system.
• Manage the contract setup process from start to finish, including verifying approved pricing and terms, entering contract details, establishing billing schedules, funding and confirming accurate and timely initial invoices.
• Add or remove equipment from contracts and update contract records when equipment is moved.
• Process equipment restocking and service exchanges, ensuring all related records are updated.
• Monitor and track equipment that has been installed as loaners or demo units.
• Process lease-turned-rental transitions for the assigned territory.
• Process sales commissions accurately and on time.
• Coordinate and process special, daily billing requirements for the assigned territory, working in multiple systems.
• Ensuring 3rd party vendor invoices are accounted for.
• Review equipment pickup lists, change the applicable contract billing group to “Final,” and complete final billing for equipment that has been picked up.
• Prepare the weekly contract cancellation report.
• Respond to client and internal questions about contracts and contract invoices.
• Provide copies of contracts to clients and Sales upon request.
• Assist Sales with lease and contract questions, including lease buyouts, co-term lease rates, and average monthly print volumes.
• Maintain reliable attendance and punctuality during scheduled business hours.
• Provide backup coverage for other roles and assist with additional responsibilities as needed.

Requirements

Physical Requirements: Must be able to pass drug and alcohol screen. Standley Systems has federal contracts that require compliance with the Drug-Free Workplace Act of 1988, therefore medical marijuana license-holders who test positive for marijuana will not be qualified for the position. While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer and telephone keyboard. Specific vision abilities required by this job include close vision requirements due to computer work