Billing Specialist
About VLS
VLS Environmental Solutions, LLC, is a recognized leader in providing sustainability solutions, with three divisions providing industry-leading services. With a mission to innovate solutions to meet clients' sustainability goals, VLS has over 1,200 employees in 40+ locations across North America.
Waste Services
VLS Waste Services provides customized waste processing solutions for hazardous and non-hazardous industrial and commercial waste, including landfill diversion and sustainability programs, solidification of liquid waste, recycling, wastewater treatment, and waste sequestration.
Railcar Services
VLS Railcar Cleaning and Repair Services division provides specialty cleaning services for difficult-to-clean products, including chemicals, hardened materials, and pressurized gases, and comprehensive repair services for certified full-service repairs, tank car qualifications, and maintenance.
Marine Services
VLS Marine Services division offers state-of-the-art barge cleaning, repair, and gas-free facilities for various chemical solvents and downstream petroleum products.
About the role
The Billing Specialist is responsible for preparing and processing accurate, timely customer invoices; reviewing supporting documentation; resolving billing discrepancies; and coordinating with operations and other departments to obtain missing information. This role also monitors unbilled activity, maintains accurate customer and billing records, responds to billing inquiries, and supports month-end close while following established procedures and deadlines.
Responsibilities
- Prepare accurate invoices for multiple customers daily and maintain invoicing records.
- Deliver invoices to clients in a timely and accurate manner.
- Maintain physical and electronic files in an organized manner.
- Work with customers through portals and assist in the PO process.
- Maintain excellent relationships with clients and follow up on inquiries or corrections with a sense of urgency.
- Anticipate customer (internal and external) needs and foster excellent customer service.
- Perform required tasks during month-end closing process and audits.
- Partner with other organizational groups to achieve the goal of Best-in-Class Service.
- Perform other administrative duties as needed.
Requirements
- 3 years of experience in Billing / Accounts Receivable preferred.
- Experience in the waste industry preferred, but not required.
- Understanding of the billing process.
- Regular attendance at the worksite is required.
- Proficient in Microsoft Office (including Excel, Word, PowerPoint) and Adobe.
- Experience in Acumatica or a similar ERP system is a plus.
- Critical thinking and problem-solving skills.
- Team player with a service-oriented attitude.
- Good time-management with ability to focus and complete tasks.
- Professional demeanor with great interpersonal and communication skills.
Benefits
- Physical and Mental Wellbeing:
- Medical, Dental and Vision Insurance – various high-quality, low-premium plans with concierge service (available in Spanish) and 2nd MD offering.
- Flexible Spending Accounts (FSA) and Healthcare Savings Accounts (HSA) – pre-tax contributions; employer HSA contribution provided.
- 11 company-paid holidays plus paid time off and voluntary time off plans.
- Employee Assistance Program – 24/7 confidential counseling services free to employees and dependents.
- Telemedicine – free virtual visits by licensed practitioners any time, including holidays.
- Financial and Retirement Planning:
- 401(k) with generous matching (up to 5% of pay every pay period; 100% vested immediately).
- Employer-paid life insurance and short-term/long-term disability coverage for full-time employees.
- Voluntary life/add, critical illness, hospital indemnity and accident plans available.
- Rewards and recognition programs for milestones and achievements.
- Free one-on-one financial planning with a certified Financial Planner/Coach.
- Employee discount program for savings on everyday goods and services.