Clerk Quality

General Summary

This position supports day-to-day quality operations by performing inspections, monitoring processes, and assisting with documentation to ensure products and services meet established quality, regulatory, and/or customer requirements. This entry-level role is ideal for individuals seeking to develop foundational experience in quality systems, compliance, and continuous improvement within a fast-paced operational environment.

Primary Responsibilities

• Perform routine inspections, checks, and observations of products, processes, and materials to ensure compliance with quality standards.
• Accurately complete quality records, logs, checklists, and other required documentation.
• Identify, document, and escalate quality issues, nonconformances, or deviations in accordance with established procedures.
• Support root cause investigations and corrective actions by collecting data and evidence as directed.
• Participate in training, audits, and continuous improvement activities as assigned.

Required Qualifications & Experience

• High school diploma or GED.
• Basic reading, writing, and math skills.
• Ability to follow written procedures and verbal instructions.
• Willingness to work in a warehouse, distribution, or operational environment.
• Ability to operate with instruction and training appropriate material handling equipment, as required.
• Ability to stand, walk, bend, and perform repetitive tasks for extended periods.

Preferred Qualifications & Experience

• Previous experience in quality, inspection, manufacturing, warehouse, or distribution operations.
• Familiarity with basic quality concepts such as inspections, deviations, or standard operating procedures.
• Experience working in regulated or compliance-driven environments (e.g., healthcare, food, consumer goods).
• Exposure to ISO, GMP, or similar quality systems.

Skills & Abilities

• Strong attention to detail and accuracy.
• Basic computer skills (e.g., data entry, spreadsheets, or quality systems).
• Effective communication skills, both verbal and written.
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• Willingness to learn and follow quality and safety standards.

Requirements, Perks, and Benefits

• Physical & Cognitive Requirements (With or Without Accommodation): Ability to follow policies and procedures; ability to read, write, and interpret information; ability to add, subtract, multiply, and divide; ability to use hands to finger, handle, or feel; ability to sit, walk, or stand for the duration of the shift; must possess visual acuity to perform essential job functions; ability to conduct physical tasks with a full range of motion throughout the warehouse environment; ability to lift/carry items up to 50 pounds.
• Equal Opportunity Employer.
• Perks and Benefits at FedEx Supply Chain (FSC): Competitive Pay; 401K plan with company match after 1 year; tuition reimbursement program; holiday pay and accrued paid time off (Vacation and PTO); medical, dental, vision, and voluntary benefits available on day one; basic life insurance; basic AD&D coverage; supplemental life and supplemental AD&D; short-term and long-term disability (for full-time employees after 180 days of service); paid parental leave for both moms and dads; paid bereavement and jury duty.