Clerk Quality

General Summary

This position supports day-to-day quality operations by performing inspections, monitoring processes, and assisting with documentation to ensure products and services meet established quality, regulatory, and/or customer requirements. This entry-level role is ideal for individuals seeking to develop foundational experience in quality systems, compliance, and continuous improvement within a fast-paced operational environment.

Primary Responsibilities

• Perform routine inspections, checks, and observations of products, processes, and materials to ensure compliance with quality standards.
• Accurately complete quality records, logs, checklists, and other required documentation.
• Identify, document, and escalate quality issues, nonconformances, or deviations in accordance with established procedures.
• Support root cause investigations and corrective actions by collecting data and evidence as directed.
• Participate in training, audits, and continuous improvement activities as assigned.
• Other duties as assigned.

Required Qualifications & Experience

• High school diploma or GED.
• Basic reading, writing, and math skills.
• Ability to follow written procedures and verbal instructions.
• Willingness to work in a warehouse, distribution, or operational environment.
• Ability to operate with instruction and training appropriate material handling equipment, as required.
• Ability to stand, walk, bend, and perform repetitive tasks for extended periods.

Preferred Qualifications & Experience

• Previous experience in quality, inspection, manufacturing, warehouse, or distribution operations.
• Familiarity with basic quality concepts such as inspections, deviations, or standard operating procedures.
• Experience working in regulated or compliance-driven environments (e.g., healthcare, food, consumer goods).
• Exposure to ISO, GMP, or similar quality systems.

Skills & Abilities

• Strong attention to detail and accuracy.
• Basic computer skills (e.g., data entry, spreadsheets, or quality systems).
• Effective communication skills, both verbal and written.
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• Willingness to learn and follow quality and safety standards.

Requirements, Perks, and Benefits (US -- Non-Exempt)

• Physical & Cognitive Requirements (With or Without Accommodation): Ability to follow policies and procedures, read, write, and interpret information, add, subtract, multiply, and divide, use hands to finger, handle, or feel, sit, walk, or stand for the duration of the shift, must possess visual acuity to perform essential job functions, ability to conduct physical tasks with a full range of motion throughout the warehouse environment, ability to lift/carry items up to 50 pounds.

Equal Opportunity Employer

FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.

Note: Pay is based on several factors including, but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience.