Clerk III - QuickCare Clinics 60%
University of Iowa · Iowa City, IA · 1 mo ago
HealthcareFull-time
Position Responsibilities
- Gathers demographic data information and enters into the hospital EPIC system.
- Gathers the referring entity, primary care provider(s), and other healthcare providers’ information and enters into the hospital EPIC system.
- Performs proper name search procedures as outlined in Policy and Procedures Manual.
- Alternates with other scheduling clerks in responding to telephone calls and assisting patients, physicians, specialty nurses, and other healthcare providers at the Scheduling desk.
- Assumes duties of schedulers and/or receptionists during their absences.
- Maintains effective communication with appropriate divisions.
- Performs miscellaneous clerical duties as assigned.
Requirements
- Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.
- Public Contact/Customer Service experience.
- Driver’s License and ability to meet UI Fleet Safety Standards.
- Availability to provide support to other clinical locations based on clinical need/hours.
Qualifications
- Medical Terminology.
- Experience with EPIC.
- Customer service experience in a QuickCare/Urgent Care setting.
- Demonstrated excellent written/verbal communication.
Pay and Schedule
- Percent of Time: 60% (24hours per week)
- Pay Grade: 08
- Schedule: Monday and Tuesday from 3:30 PM to 7:30 PM, Wednesday from 11:00 AM to 7:30 PM, and Thursday and Friday from 3:30 PM to 7:30 PM.
Location
- Iowa City, IA & North Liberty, IA (and surrounding clinics based on clinical need/hours)
Benefits
- Regular position located in Iowa City, Iowa
- Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
- For more information about Why Iowa? click here
Application Process
- To be considered, applicants must upload resume and plain text cover letter that clearly address how they meet the listed required and desired qualifications of this position.