Clerk III - Cedar Rapids Urgent Care/Sports Medicine Clinic 60%
Position Responsibilities
Gathers demographic data information and enters into the hospital EPIC system.
Gathers the referring entity, primary care provider(s), and other healthcare providers’ information and enters into the hospital EPIC system.
Performs proper name search procedures as outlined in Policy and Procedures Manual.
Alternates with other scheduling clerks in responding to telephone calls and assisting patients, physicians, specialty nurses, and other healthcare providers at the Scheduling desk. Assumes duties of schedulers and/or receptionists during their absences.
Maintains effective communication with appropriate divisions.
Performs miscellaneous clerical duties as assigned.
University of Iowa Health Care
The University of Iowa Health Care is recognized as one of the best hospitals in the United States. It is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients.
WE CARE Core Values
- Welcoming - Strives for an environment where everyone has a voice that is heard, promotes the dignity of our patients, trainees, and employees, and allows all to thrive in their health, work, research, and education.
- Excellence - Aims to achieve and deliver our personal and collective best in the pursuit of quality and accessible healthcare, education, and research.
- Collaboration - Encourages collaboration with healthcare systems, providers, and communities across Iowa and the region, as well as within our UI community. Believes teamwork - guided by compassion - is the best way to work.
- Accountability - Behaves ethically, acts with fairness and integrity, takes responsibility for our own actions, and responds when errors in behavior or judgment occur.
- Respect - Creates an environment where every individual feels safe, valued, and respected, supporting the well-being and success of all members of our community.
- Empowerment - Commits to fair access to research, health care, and education for our community and opportunities for personal and professional growth for our staff and learners.
Percent of Time
60%
Pay Grade
08
Schedule
Saturday & Sunday; Variable hours 7:00AM-7:30PM
Location
Cedar Rapids, IA (and surrounding clinics based on clinical need/hours)
Benefits Highlights
- Regular position located in Cedar Rapids, Iowa (and surrounding clinics based on clinical need/hours)
- Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
- For more information about Why Iowa? click here
Requirements
- Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.
Special Qualifications
- Public Contact/Customer Service experience.
- Driver's License and ability to meet UI Fleet Safety Standards.
- Availability to provide support to other clinical locations based on clinical need/hours.
Desired Qualifications
- Medical Terminology.
- Experience with EPIC.
- Customer service experience in a healthcare setting.
- Demonstrated excellent written/verbal communication.
- Experience in a walk-in or sports medicine clinic.
Application Process
To be considered, applicants must upload resume and plain text cover letter that clearly address how they meet the listed required and desired qualifications of this position.