Clerical Assistant 3 - Bureau of Driver Licensing

About the role

The Clerical Assistant 3 position with the Department of Transportation supports customers restoring their driving privileges by reviewing petitions, processing documents, and ensuring compliance with state requirements. This role provides steady work, supportive teammates, and opportunities to build clerical and communication skills.

Responsibilities

• Petition Review: Examine petitions and driver records to determine eligibility for Ignition Interlock Limited Licenses.
• Record Processing: Update driver records by entering data from forms, statements, and mailed documents.
• Work Distribution: Log incoming work, assign tasks, and support processing goals within the unit.
• Customer Communication: Respond to public inquiries by researching records and providing clear information.
• Fee Handling: Manage fee documentation, ensure proper waiver codes, and maintain accurate drawer procedures.
• Product Management: Track license products for sanctioned drivers and return them with required correspondence.

Qualifications

• Minimum Experience and Training Requirements: One year as a Clerical Assistant 2 (commonwealth title) or one year of moderately complex clerical experience.
• Additional Requirements: Ability to perform essential job functions.

Benefits

This position offers full-time employment with work hours from 8:00 AM to 4:30 PM, Monday through Friday, with a 60-minute lunch break. There is no option to telework.

Schedule and Additional Information

Full-time employment with work hours from 8:00 AM to 4:30 PM, Monday through Friday, with a 60-minute lunch break. There is no option to telework.

Pay

In some cases, the starting salary may be non-negotiable. Further communication regarding this position will be sent via email.

How to Apply

Resumes, cover letters, and similar documents will not be reviewed. Information to support your eligibility for the position must be provided on the application, such as relevant, detailed experience/education. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the application requirements may eliminate you from consideration for this position.