Clerical Assistant 3
About the role
The Pennsylvania State Employees' Retirement System (SERS) is looking for a Clerical Assistant 3 to join the Benefits Determination Division. You will update member data, review retirement documents, process agency debts, salary claims, and withdrawals, respond to pension verifications, scan and route incoming documents, and assist with inquiries from members, beneficiaries, and attorneys.
Responsibilities
- Update member data (addresses, bank information, power of attorney, death benefits, etc.)
- Review retirement documents
- Process agency debts, salary claims, and withdrawals
- Respond to pension verifications
- Scan and route incoming documents
- Respond to inquiries from members, beneficiaries, and attorneys
Requirements
Established in 1923, SERS is one of the nation's oldest retirement plans for public employees and manages the pension benefits of more than 240,000 employees and retirees for 99 public sector employers. In 2024, SERS paid about $4.0 billion in benefits and managed $38.7 billion in assets.
Qualifications
- High school diploma or equivalent
- Experience in a clerical or administrative position
- Strong attention to detail and organizational skills
- Ability to communicate effectively both verbally and in writing
- Proficiency in Microsoft Office Suite
Skills
- Excellent communication skills
- Attention to detail
- Organizational skills
- Microsoft Office proficiency
Benefits
SERS offers a comprehensive benefits package including health insurance, retirement savings plan, and paid time off.
Pay
The pay range for this position is $25,000 - $35,000 annually.
Schedule
This position is full-time and works Monday through Friday, 8:00 AM - 4:30 PM.
Equal Opportunity Employer
SERS is an equal opportunity employer and welcomes all qualified individuals to our team. We are committed to an inclusive and respectful work environment that fosters personal and professional growth, embraces the contributions of all team members, and leverages diversity in people, ideas, and experiences to achieve our highest potential.