Clerical Assistant 2 - SCI Phoenix

About the role

The Department of Corrections, State Correctional Institution (SCI) at Phoenix is seeking a Clerical Assistant 2 who enjoys helping a busy office stay organized and efficient. This role provides a chance to support important daily operations that keep the institution running smoothly. You will be part of a team that values accuracy and clear communication. Step into a position where your attention to detail truly matters.

Responsibilities

• Phone Support: Answer calls, direct inquiries, operate the switchboard, and handle mail processing.
• Document Preparation: Type and review correspondence, correct errors, and distribute completed documents.
• Scheduling Tasks: Coordinate meetings, appointments, and videoconferences and prepare meeting minutes.
• Records Management: Maintain filing systems, update databases, and archive materials according to retention rules.
• Office Coordination: Compile activity records, enter data, track supplies, and provide general workflow support.
• General Tasks: Perform copying, scanning, emailing, and basic office upkeep as assigned.

Qualifications

• Six months experience as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title); or graduation from high school; or an equivalent combination of experience and training.
• Must possess keyboarding skills to meet standards for speed and accuracy.
• Must understand how to efficiently use and navigate a PC.
• Two (2) or more years of experience with Microsoft systems (Word/Excel/Outlook, etc.) and other software packages to create and maintain spreadsheets/calendars/documents/rosters, etc.
• Ability to work with various office equipment such as scanner, printer, fax machine, computer, tablet, telephone, personal communication devices.
• Previous experience working in an office setting as a clerk and/or personal assistant.
• Previous experience with electronic communication tools/skills, such as video conferencing, and creating meetings in Microsoft Teams or Zoom.
• Successful completion of basic training in Elizabethtown, PA is required.
• Must be able to perform essential job functions.
• Must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

Pay

Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).

Schedule

Full-time employment, 37.5 hours per week. Work hours are 8:00 AM to 4:00 PM, Monday – Friday, with a 30‑minute lunch. Telework is not an option for this position.