Clerical Assistant 2 (LIHEAP) - Beaver County Assistance Officer

Description of Work

This position provides clerical support that helps the LIHEAP program operate efficiently and accurately. It supports caseworkers, supervisors and clients by ensuring that applications, communication and daily office tasks are completed with care.

Duties

• Front Desk Support: Greet visitors, review applications for accuracy and provide information based on LIHEAP procedures
• Application Handling: Distribute cash and Crisis Applications, assist workers and ensure mail applications are complete
• Record Management: Perform file clearances, scan documents and check fax submissions for LIHEAP materials
• Call Processing: Transfer incoming calls to the correct staff and assist clients with questions
• Mail Coordination: Manage incoming and outgoing mail to ensure timely processing
• Office Assistance: Operate office equipment and complete general clerical duties as needed

Work Schedule and Additional Information

Full-time, seasonal employment, 37.5 hours per week. This is a full time, seasonal position that typically runs for 6-8 months during the fall and winter seasons to assist clients in the process of applying for heating assistance. Work hours are 8:30 AM to 5:00 PM, with a 1-hour lunch.

Work Conditions

Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.

Telework

This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Rochester, PA.

Salary

Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting hourly rate of $18.83 (before taxes).

Qualifications

Minimum Experience and Training Requirements: Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training.

• You must meet the PA residency requirement.

Other Requirements

• You must be able to perform essential job functions.

Legal Requirements

A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

Hiring Preference

Hiring preference for this vacancy will be given to candidates who live within Beaver County. If no eligible candidates who live within Beaver County apply for this position candidates who reside in other counties may be considered.

How to Apply

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position.