Clerical Assistant 2 (LIHEAP) - Luzerne County Assistance Office

About the role

The Department of Human Services' Luzerne County Assistance Office seeks a Clerical Assistant 2 to support programs helping families and individuals. This role offers valuable office skills and contributes to important community work.

Responsibilities

• Data Entry: Enter information into computer systems and verify accuracy.
• Application Processing: Handle applications, import electronic submissions, and complete file clearances.
• Inquiry Work: Review documents, complete system transactions, and communicate results clearly.
• Public Interaction: Greet visitors, manage appointment schedules, and provide basic information.
• Mail and Records: Sort and distribute mail, scan documents, and maintain organized files.
• Communication Tasks: Record information, relay messages, and collect needed data.

Requirements

This is a full-time, seasonal position running for 6-8 months during the fall and winter seasons. Work hours are 8:30 AM to 5:00 PM, Monday through Friday, with a 60-minute lunch break. Work conditions are in a controlled office environment, with occasional relocation to different work sites if needed.

Seasonal full-time employment. Work schedule and additional information: Seasonal full-time employment, typically runs for 6-8 months during the fall and winter seasons. Work hours are 8:30 AM to 5:00 PM, Monday through Friday, with a 60-minute lunch break. Work conditions are in a controlled office environment, with occasional relocation to different work sites if needed.

Qualifications

• Minimum Experience and Training Requirements: Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training.
• Other Requirements: You must meet the PA residency requirement.
• Hiring Preference: Candidates who live within Luzerne County will be given priority. If no eligible candidates live within Luzerne County, candidates residing in other counties may be considered.
• You must be able to perform essential job functions.

Work Conditions

• Assigned duties are performed in a controlled office environment.
• Employees may be reassigned to different work sites due to operational needs.
• DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement, and shift selection.
• The position may be eligible for telework part-time, with specific details discussed during the interview process.

Salary

Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting hourly salary of $18.83 (before taxes).

Work Schedule and Additional Information

• Seasonal full-time employment.
• Work hours are 8:30 AM to 5:00 PM, Monday through Friday, with a 60-minute lunch break.
• Work conditions are in a controlled office environment, with occasional relocation to different work sites if needed.

Legal Requirements

• A conditional offer of employment will require submission of criminal history reports.
• A background investigation is required.

How to Apply

Resumes, cover letters, and similar documents will not be reviewed. Information to support your eligibility for the position must be provided on the application, including relevant, detailed experience/education. Unofficial transcripts are acceptable. Applications must be submitted by the posting closing date. Failure to comply with the application requirements may eliminate you from consideration. Your application must reflect your own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.