Clerical Assistant 2 (LIHEAP) - Dauphin County Assistance Office

About the role

This position supports the daily operations of the office by handling a variety of clerical responsibilities. You will help keep processes organized and ensure that information flows smoothly.

Responsibilities

• Scanning and Imaging: Scan and categorize documents and update electronic image sets accurately
• Equipment Care: Clean scanners and multiple function devices according to instructions
• Data Entry: Input data into automated systems with precision
• Information Inquiry: Access systems to look up needed case information
• Office Support: Prepare letters and forms, file documents, greet visitors, and sort incoming materials
• Communication: Discuss procedures and needs with your supervisor as required

Qualifications

• Minimum Experience and Training Requirements: Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training.
• Other Requirements: You must meet the PA residency requirement.

Work Conditions

• Assigned duties are performed in a controlled office environment.
• In counties with District Offices, employees may be reassigned to different work sites due to operational needs.
• DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment.
• Telework: This position may be eligible to telework part-time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

Salary

Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting hourly salary of $18.83 (before taxes).

Work Schedule and Additional Information

Seasonal full-time employment. This position typically runs for 6-8 months during the fall and winter seasons. Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch. Free Parking!

Legal Requirements

• A conditional offer of employment will require submission of criminal history reports.
• You must pass a background investigation.

How to Apply

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.