Chart Retrieval Specialist - Pittsburgh PA

About the role

This role involves visiting various provider offices to retrieve medical records, utilizing excellent customer service skills and strong self-troubleshooting abilities to efficiently retrieve multiple records. The position also requires individuals to work independently, ensuring tasks are completed accurately and on time while maintaining a high level of professionalism.

Responsibilities

• Visit various provider offices to scan or upload the assigned medical record charts, utilizing various EMR systems and using your Datavant provided laptop and equipment.
• Work an average of 20-28 hours per week, with a fluctuating schedule that provides potential opportunities to increase hours during busier months.
• Professionally engage with healthcare providers while retrieving the required medical records, maintaining consistent communication with your remote team, providing daily updates regarding progress, challenges, and completed tasks.
• Access and manage your weekly schedule through Datavant systems, ensuring all appointments are confirmed and tracked and arriving at pre-scheduled appointments prepared and on time.
• Use designated platform to confirm the correct charts for retrieval, accurately mark them as retrieved upon completion, and troubleshooting any technical issues as they arise.
• Work independently to meet department goals for chart retrieval accuracy and efficiency.
• Complete end-of-day activities in designated company systems including daily logging of work hours into time management system and daily logging of mileage and reimbursements into expense reporting system.
• Adhere to the Company’s Code of Conduct and policies and maintain HIPAA compliance.
• Cross-train in multiple departments to provide support and supplement additional hours as needed.

Requirements

• Must live within the Pittsburgh metro area.
• You could drive up to 100 miles daily.
• Hybrid (home office and field).
• Additional compensation: mileage reimbursement & per chart incentive.
• Weekly hours vary (average 20 - 28 hr weekly).

Qualifications

• High School Diploma or equivalent required.
• Availability between 8am-5pm at least three consecutive days per week required.
• Must have a reliable, insured personal vehicle. Must have the ability to drive and have a valid driver's license in good standing.
• Must have reliable internet service and a phone with ability to communicate with remote supervisors.
• Basic computer skills – ability to scan documents, save files, rename files, create folders, and upload to secure servers.
• Proven track record of punctuality, reliability, quality work, and ability to follow directions.
• Ability to work independently with minimal supervision.
• Ability to troubleshoot and/or overcome technical issues as they arise.
• Highly dependable - arriving to appointments on time and maintaining clear communication with supervisor and Regional Team.
• Business casual attire and a high level of professionalism required at all times.
• Access to a high-speed internet connection.
• Positive attitude and the desire to learn through training (full five-day training program begins upon hire).
• Ability to roll and lift a 45lb equipment case for medical chart retrievals or maneuver a 25lb soft case.

Skills

• Excellent customer service skills.
• Strong self-troubleshooting abilities.
• Independent work capability.
• Technical issue resolution.

Benefits

• Competitive mileage reimbursement is provided for a portion of mileage driven to sites.

Pay

Hourly rate for the time spent retrieving charts and a large portion of time spent driving to sites.

Schedule

Variably scheduled hours, with some weeks being busier than others based on demand.

Additional Details

• This is a part-time role with varied hours.
• Datavant pays hourly for the time spent retrieving charts and a large portion of time spent driving to sites.
• Competitive mileage reimbursement is provided for a portion of mileage driven to sites.
• Datavant will provide paid training and support necessary for you to succeed in this role.
• Working Conditions: Over 90% of the time is spent indoors, with protection from weather conditions. Exposure to noise levels that may be distracting or uncomfortable is present in only unusual situations.
• Physical Requirements: Driving is a considerable portion of the position. Sitting, talking, hearing and near vision are required over 90% of the time, while walking is required about 10% of the time. Standing is required over 30% of the time. The sense of touch is required 90% of the time and reaching is required about 50% of the time. Bending, twisting, and climbing are required, as is far vision, but only for 10% or less of the time. Low levels of lifting (10 pounds or less) are required about 25% of the time, while medium levels (20 to 40 pounds) of lifting and carrying are required less than 5% of the time. High levels (52 pounds) of lifting are required under 2% of the time.
• Physical Requirements: Driving is a considerable portion of the position. Sitting, talking, hearing and near vision are required over 90% of the time, while walking is required about 10% of the time. Standing is required over 30% of the time. The sense of touch is required 90% of the time and reaching is required about 50% of the time. Bending, twisting, and climbing are required, as is far vision, but only for 10% or less of the time. Low levels of lifting (10 pounds or less) are required about 25% of the time, while medium levels (20 to 40 pounds) of lifting and carrying are required less than 5% of the time. High levels (52 pounds) of lifting are required under 2% of the time.
• Working Conditions: Over 90% of the time is spent indoors, with protection from weather conditions. Exposure to noise levels that may be distracting or uncomfortable is present in only unusual situations.
• Physical Requirements: Driving is a considerable portion of the position. Sitting, talking, hearing and near vision are required over 90% of the time, while walking is required about 10% of the time. Standing is required over 30% of the time. The sense of touch is required 90% of the time and reaching is required about 50% of the time. Bending, twisting, and climbing are required, as is far vision, but only for 10% or less of the time. Low levels of lifting (10 pounds or less) are required about 25% of the time, while medium levels (20 to 40 pounds) of lifting and carrying are required less than 5% of the time. High levels (52 pounds) of lifting are required under 2% of the time.
• Physical Requirements: Driving is a considerable portion of the position. Sitting, talking, hearing and near vision are required over 90% of the time, while walking is required about 10% of the time. Standing is required over 30% of the time. The sense of touch is required 90% of the time and reaching is required about 50% of the time. Bending, twisting, and climbing are required, as is far vision, but only for 10% or less of the time. Low levels of lifting (10 pounds or less) are required about 25% of the time, while medium levels (20 to 40 pounds) of lifting and carrying are required less than 5% of the time. High levels (52 pounds) of lifting are required under 2% of the time.
• Physical Requirements: Driving is a considerable portion of the position. Sitting, talking, hearing and near vision are required over 90% of the time, while walking is required about 10% of the time. Standing is required over 30% of the time. The sense of touch is required 90% of the time and reaching is required about 50% of the time. Bending, twisting, and climbing are required, as is far vision, but only for 10% or less of the time. Low levels of lifting (10 pounds or less) are required about 25% of the time, while medium levels (20 to 40 pounds) of lifting and carrying are required less than 5% of the time. High levels (52 pounds) of lifting are required under 2% of the time.

What You Will Bring To The Table

• High School Diploma or equivalent required.
• Availability between 8am-5pm at least three consecutive days per week required.
• Must have a reliable, insured personal vehicle. Must have the ability to drive and have a valid driver's license in good standing.
• Must have reliable internet service and a phone with ability to communicate with remote supervisors.
• Basic computer skills – ability to scan documents, save files, rename files, create folders, and upload to secure servers.
• Proven track record of punctuality, reliability, quality work, and ability to follow directions.
• Ability to work independently with minimal supervision.
• Ability to troubleshoot and/or overcome technical issues as they arise.
• Highly dependable - arriving to appointments on time and maintaining clear communication with supervisor and Regional Team.
• Business casual attire and a high level of professionalism required at all times.
• Access to a high-speed internet connection.
• Positive attitude and the desire to learn through training (full five-day training program begins upon hire).
• Ability to roll and lift a 45lb equipment case for medical chart retrievals or maneuver a 25lb soft case.

Additional Details

• This is a part-time role with varied hours.
• Datavant pays hourly for the time spent retrieving charts and a large portion of time spent driving to sites.
• Competitive mileage reimbursement is provided for a portion of mileage driven to sites.
• Datavant will provide paid training and support necessary for you to succeed in this role.
• Working Conditions: Over 90% of the time is spent indoors, with protection from weather conditions. Exposure to noise levels that may be distracting or uncomfortable is present in only unusual situations.
• Physical Requirements: Driving is a considerable portion of the position. Sitting, talking, hearing and near vision are required over 90% of the time, while walking is required about 10% of the time. Standing is required over 30% of the time. The sense of touch is required 90% of the time and reaching is required about 50% of the time. Bending, twisting, and climbing are required, as is far vision, but only for 10% or less of the time. Low levels of lifting (10 pounds or less) are required about 25% of the time, while medium levels (20 to 40 pounds) of lifting and carrying are required less than 5% of the time. High levels (52 pounds) of lifting are required under 2% of the time.
• Physical Requirements: Driving is a considerable portion of the position. Sitting, talking, hearing and near vision are required over 90% of the time, while walking is required about 10% of the time. Standing is required over