Chart Retrieval Specialist (52566)

About Us

GlobalHealth is a fast-growing Medicare Advantage HMO health insurer. We aspire to be the employer of choice in our industry, attracting and retaining a highly talented workforce. Our passion is Genuine Care and Optimal Health for the members we serve. We provide high-touch, high-value partnerships to our members, offering personalized, engaging, and responsive services. We work hard to offer affordable health insurance coverage with the benefits people truly want and need, aiming to be long-term partners with our members.

We are looking for future employees who exude our core values of taking accountability through ownership, being driven, innovative, and having a passion for continuous learning.

About the Role

The Chart Retrieval Specialist performs a wide variety of tasks within several Electronic Health Record systems. This role involves tracking, abstracting, and organizing member health records through fax campaigns and provider office visits for Risk Adjustment audit season(s).

Responsibilities

• Assists in consolidating data from EMR locations and provider offices.
• Collects important patient information from current patient medical records.
• Navigates electronic medical record systems and other medical databases.
• Manages provider group projects assigned via fax campaigns, office visits, and/or EMR utilization.
• Responsible for maintaining weekly and daily goals given by supervisor for abstraction projects.

Requirements

• High School Diploma.
• One (1) year of Data Entry experience.
• Knowledge of Electronic Medical Records (EMR) systems.
• Hospital or clinical experience.
• Valid Oklahoma driver’s license and ability to drive a car.
• Access to a reliable and secured internet connection (work environment is currently remote, with some state exclusions).
• Must maintain confidentiality of business information, including Protected Health Information (PHI), as required by HIPAA and company policy.

Skills

• Ability to manage working relationships.
• Computer literate with familiarity in Microsoft applications (Word, Excel).
• Basic electronic health record knowledge and ability to quickly learn new software.
• Confidence and tolerance while working with difficult people.
• Ability to organize tasks and projects to complete them timely.
• Use of reasonable and necessary safeguards to protect GlobalHealth records from unauthorized access, disclosure, or damage.
• Adherence to all GlobalHealth privacy and security policies.

Travel

10-15% travel required.

Supervisory Responsibility

This position has no supervisory responsibilities.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.