Channel Partner Analyst

About the role

A Channel Partner Analyst will play a key role in our Channel Partner program by reviewing incoming customer contracts, as well as customer data in multiple systems to ensure the proper approvals and alignment between databases.

Responsibilities

• Verify customer hierarchy in Launchpad corresponds to Salesforce
• Complete account alignment across all systems
• Confirm that volume is flowing after “X” amount of time (per customer)
• Ensure Channel Partners are correctly aligned to: Accounts, Customer Contracts, Opportunities, Revenue shares
• Work hand in hand with Channel Partner Manager to provide account reviews and help answer Channel Partner customer questions
• Work in conjunction with Revenue Operations to ensure all Channel Partner accounts and revenue shares are attached and created through weekly and quarterly auditing
• Use case ticketing system for record alignment

Requirements

• College degree or relevant equivalent of professional experience
• Minimum of 2 years of related work experience
• Ability to work across multiple systems including: Salesforce, Launchpad, and PoPA Admin
• High proficiency with Microsoft Office Suite (specifically Excel)
• Excellent computer skills and ability to learn new technologies quickly
• Aptitude for solving problems
• Strong interpersonal and communication skills
• Strong organizational skills

Qualifications

Not specified

Skills

• Proficiency with multiple systems (Salesforce, Launchpad, PoPA Admin)
• Excel proficiency
• Problem-solving skills
• Interpersonal and communication skills
• Organizational skills

Benefits

Not specified

Pay

Not specified

Schedule

Not specified