Channel Partner Manager

About the role

The Channel Partner Manager plays a pivotal role in the success of our Channel Partner Program and in delivering value to members of Buyers Edge Platform. This role is essential to achieving company-wide goals, and leadership will look to this position to help drive growth and strategic execution.

Responsibilities

• Serve as the key point of contact between Buyers Edge Platform and Channel Partners
• Develop, service, and grow strategic relationships with Channel Partners
• Represent the company professionally and consistently to partners and stakeholders
• Clearly communicate product and service offerings to Channel Partners
• Build and automate repeatable processes that support scalable, profitable partnerships
• Measure and monitor Channel Partner performance and program results
• Create and execute plans to grow market share through channel activities
• Collaborate closely with VPs on market-specific challenges, activities, and opportunities
• Maintain documentation of enablement materials and sales presentations
• Utilize Salesforce extensively for tracking, reporting, and communication
• Build and deepen relationships with Channel Partners by understanding their business needs and providing exceptional support
• Conduct regular meetings and calls to maintain strong communication and address feedback
• Proactively anticipate partner needs and resolve issues with thoughtful, action-oriented solutions
• Identify and pursue opportunities for upselling and value expansion within the partner ecosystem

Requirements

• 2+ years of Account Management or Sales Management experience, including remote or inside sales
• Demonstrated leadership skills and ability to work independently in a fast-paced environment
• Strong communication, customer service, and relationship management skills
• Proficiency with Microsoft Excel, Word, and PowerPoint
• Proven ability to manage and report using dashboards and performance metrics
• Highly organized, detail-oriented, and efficient in managing multiple priorities
• Tech-savvy with the ability to learn and apply new tools and technologies
• Passionate about the mission and values of Buyers Edge Platform
• Comfortable adapting to change and shifting priorities
• Strong critical thinking and problem-solving skills
• Experience with Salesforce preferred
• Restaurant or foodservice industry experience a plus
• Willingness to travel as needed
• Eagerness to learn, be coached, and continuously improve
• Hands-on mentality with a bias for action and accountability

Qualifications

We are unable to offer work sponsorship for this role.