Centralized Billing Supervisor

Count on us. Our "we-care" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achieve your professional goals.

About the role

Our internal firm services focus on the firm’s critical business needs. From marketing to internal accounting and everything in between, our integrated solution approach is designed to help enable and manage growth, leverage resources, and mitigate firm operations. The Plante Moran Centralized Billing Team Lead will be responsible for review and monitoring of all invoice proposals generated by their assigned Centralized Billing team members. This role involves working closely with our Firm’s Partnership, Job Billers, and Job Managers to ensure timely and accurate invoice preparation and review, positively impacting the Firm’s net revenue and realization. This role will also lead staff growth and development, including compass review sessions for new staff members, working closely with the Centralized Billing Manager and Internal Accounting (IA) Leadership.

Responsibilities

• Report directly to the Centralized Billing Manager
• Manage, train, and supervise a team of billing specialists to ensure efficient and accurate invoice creation
• Demonstrate understanding of billing and revenue components
• Review and correct invoices timely and accurately
• Take ownership of billing procedures, addressing difficult billing matters
• Resolve any issues that may arise from invoice creation
• Manage multiple client and biller relationships
• Assist with client account reconciliations
• Closely monitor work in process (WIP) for timely and accurate invoice creation
• Collaborate with other departments to ensure appropriate billing activities
• Support data clean-up efforts in our practice management system
• Work diligently and with little guidance to produce error-free work
• Communicate effectively with staff throughout all levels of the organization

Requirements

• Bachelor’s degree required. Fields such as business administration, accountancy, or similar vocations is a plus
• Five years of experience working in a high-volume, fast-paced environment
• Experience with a large ERP system, preferably Workday or similar software
• Working knowledge of electronic billing procedures
• Proficiency in MS Office; strong Excel skills preferred
• Excellent communication ability
• Ability to foster collaboration across departments and work as part of a team

Schedule

This is an exempt position, so you may have to work hours that exceed the standard 40-hour work week. Plante Moran enjoys a “Workplace for Your Day” model which strives for flexibility and balance while staying true to a principally in-person model.

Benefits

We are pleased to offer eligible staff a robust benefits package. Eligibility and contribution requirements for some of these benefits vary based on the number of hours staff work per week. Highlights include:

• Health, dental, vision, disability, and life insurance
• Flexible Time Off and various pre-determined holidays
• 401(k) plan
• Flexible benefits plans
• Business-related travel expense, lodging, and meal reimbursement
• Pension plan available for eligible administrative and paraprofessional staff
• Discretionary bonus plan for eligible staff
• Option for contingent staff to elect health insurance and limited paid sick time

Pay

The compensation range reflects the base salary we reasonably expect to pay for this position across our offices in CO, IL, OH, and MA. The range for this role is $65,000.00 - $99,000.00.