Billing Supervisor

About Miller Industries

Miller Industries makes the coolest, the biggest, and the baddest towing and recovery vehicles in the world! You’ve seen our vehicles on such television shows as “Highway Thru Hell”, “Wrecked”, and “Hustle and Tow”. We’re extremely proud of the work we do and the quality of product we produce - this is why we hire only the best people. Do you have what it takes to be part of the World’s Largest Manufacturer of Towing and Recovery Equipment? From the beginning we’ve been innovators; we’re constantly finding ways to improve our product, grow our company, and make the Miller experience better!

Responsibilities

• Coincide daily billing operations and invoice generation; ensure cut-off discipline and completeness.
• Assign, monitor, and review work completed by Billing Clerks/Specialists; support staffing coverage, training, coaching, and quality reviews.
• Review support documentation, including purchase orders, delivery/shipment confirmations, pricing/terms, and exception approvals.
• Manage billing exceptions, pricing/terms discrepancies, and invoice corrections; coordinate resolution with sales, operations, customer service, and customers as needed.
• Maintain billing SOPs, checklists, and control evidence for SOX/ICFR-relevant billing controls.
• Provide billing metrics and root-cause analysis for invoice errors, disputes, rework, and recurring process issues.
• Participate in month-end cut-off activities, reporting, and escalation of unresolved billing issues to the Billing Manager.

Requirements

• Associate or bachelor degree preferred; equivalent relevant billing, accounts receivable, or order-to-cash experience acceptable.
• 3-5+ years of billing/invoicing or accounts receivable operations experience preferred.
• Prior lead, senior specialist, supervisor, training, or people-leadership experience preferred.
• ERP billing module proficiency, strong attention to detail, and ability to review documentation for accuracy and completeness.
• Strong communication, customer service, problem-solving, and follow-through skills.

Qualifications

• Education and experience as outlined above.

Skills

• Proficiency in ERP billing modules.
• Strong attention to detail.
• Ability to review and verify documentation for accuracy and completeness.
• Excellent communication and customer service skills.
• Problem-solving and follow-through abilities.

Benefits

• Medical Insurance
• Dental Insurance
• Company Matched 401(k)
• AD&D, Disability & Basic Life – no cost to you!
• Tuition Reimbursement
• Professional Development programs
• Career Advancement opportunities
• 9 paid holidays each year
• Paid Vacation

Pay

N/A

Schedule

N/A